DCBN members gain access to a full suite of editable template documents....
Marketing Resources:
DCBN Approved Supplier Logos
31 social media posting ideas
SEO jargon explained
36 search engine optimisation tips
Marketing tips – social media
Marketing tips – online directories
7 Tips to succeed with google ads
Domestic Client Agreements:
One page cleaning agreement
Full customer contract
Holiday Let/Changeover services contract
Commercial Cleaning Documents:
Commercial Services Agreement
Creating a method statement for commercial cleaning services
Method Statement – Floor Mopping
Method Statement – Office Cleaning
Method Statement – Kitchen Cleaning
Risk Assessment – Office Cleaning
Performance Management Policy
Employment Contracts & Self Employed:
Employment Contract – Variable Hours
Employment Contract – Fixed Hours
Employment Contract – Zero Hours
Contract for Services – for self employed contractors
Privacy Notice for Contractors
Employee Privacy Notice
Staff Management:
Payroll costs calculator
Acceptance of Resignation Letter
Appraisal Form
Disciplinary Meeting Letter to Employee
Dismissal at end of probationary period letter
Dismissing Employee Letter
Potential Dismissal Letter to Employee
Probationary Review Meeting Letter to Employee
Cease and Desist Letter
Back to Work Interview Form
Employee Exit Interview Form
Grievance and Dispute Policy
Disciplinary Procedure for Small Organisations
Equal Opportunities Policy Statement
Personal Harassment Policy and Procedure
HR Data Retention Policy
Holiday Request Form
Health and Safety:
COSHH Template
Generic Risk Assessment
Health & Safety Policy
Pregnant Workers Risk Assessment
Lone Working Policy
Lone Working Risk Assessment
First Aid Policy
Accident Report Form
Client Management:
Dometic Cleaning Booking Form
Regular Cleaning Checklist
Deep Clean Checklist
Price Increase Letters x 2
Outstanding accounts letter
Complaints Process
VAT letter to customers
Welcome Email
Follow Up Email
Additional Service Offer
Apology for Service Issue
Service Reminder
Request for Feedback
Cancellation Confirmation
Late Payment Reminder
Thank You
Business Administration:
Monthly Focus Workbook
Basic Accounts Spreadsheet
Data Protection Policy
Business Plan Template
Holiday Entitlement Calculator
Weekly Cash Flow Projection
Key Holding Statement
Staff Timesheet
A5 Payslip
Simple Invoice Template
Standing Order Form
Hourly Rate Calculator 2024
Recruitment Documents:
Interview Question Ideas
Employee Application Form
Job Offer Letter/Email
Car Insurance Letter for Employee
Right to Work Checklist
Basic Guide to TUPE
Basic Equipment Log
Staff Handbook Headers