DCBN
About us
The DCBN is here to support domestic cleaning business owners and those working in the industry. Our mission is to ensure all those working in the industry are Insured, Trained and Safe.
The support the DCBN provides is offered to both solo cleaners who work independently, as well as to business owners who run cleaning companies, providing access to a range of benefits and services. These include training and professional development, supplier discounts, template documents and resources to help you grow and succeed in your business, no matter it’s size. Our goal is to support and empower domestic cleaning business owners, helping you achieve your professional and personal goals.
We have developed industry leading training, campaigned for better conditions and support at government level, negotiated with suppliers to get great deals for members, run the Domestic Cleaning Industry Awards and provided training and templates to help run a wide variety of cleaning business types.
OUR PEOPLE
Meet the team
Louise Trehearn
Director
Most interesting achievement
I was persuaded by friends to test out a new bungee jump into the river Nile in Uganda while they calibrated rope stretch. They didn’t have it correct and I was dunked up to my waist into crocodile infested waters and ended up with two black eyes.
Where you will be and what you would be doing in your spare time- Up a mountain I’m currently half way through completing all the peaks in the lake District
Best Cleaning tip
Dwell time – give the product enough time to actually work as it is supposed to.
Best part of working in the DCBN
Watching the massive changes that we make to the whole industry and to individuals. My favourite campaign has been the price awareness campaign to educate cleaners about their prices and costs. We have been influential in mindset shifts that prices are based on covering costs not just comparing to competitors.
Why the domestic cleaning industry is awesome
The people genuinely care about everyone, it is such a warm friendly environment.
Diane Greenwood
Director
Since 2008 I have set up and now own 2 cleaning businesses, built a property portfolio, set up and manage a letting agency and a property developments business and most recently my own business coaching practice. And of course, I’ve also helped to set up and run the DCBN!
In my spare time, I can be found sitting by my swimming pool at our home in France, spending time with friends and family, or perhaps taking a visit to the local lake for a walk and a picnic with my husband. Or in winter I’ll be mostly snuggled up watching a good horror movie by the fire with the lights off.
My favourite cleaning tip is to hire a great cleaning service and let the professionals do it!
The best part of working in the DCBN is the community we’ve created and the difference we are making to cleaning business owners throughout the UK.
The domestic cleaning industry is awesome because people working in it get paid to have a workout, clients get to enjoy a clean home and as a business owner it can fit well around family life and be a great way to make a living. It’s mostly just awesome because of the people in it though!
DCBN membership
Member Benefits
Weekly 121 Mentoring Calls
Book a 121 Monday call with one of our trained business coaches and experienced cleaning business owners, Diane or Louise, to ask any question, get support and advice.
Save money
Save money with supplier discounts, this alone will pay for your membership
Best practice
Use our templates to ensure you have the correct documentation, terms and conditions and contracts to protect your business
Community
Whether you want someone better to inspire you or someone to empathise with the latest disaster, our Facebook community will be there as your pocket business tribe.
Specialist Cleaning Business Training
Massive video library on just about every topic for a domestic cleaning business.
Cleaning Essential Training
We know you can clean but are you fully compliant with best practise and HSE regulations, follow our online training to learn more.
OUR STORY
We are proud to provide support to people in the cleaning industry...
- Trained over 1000 business owners in infection control and COSHH specific to the domestic cleaning industry
- Changed price setting mindset to ensure the business covers costs not just compare to competitors
- Supported hundreds of business owners in becoming employers to give job security and better working conditions to thousands of domestic cleaners.
- Negotiated with suppliers to now supply suitable products in smaller quantities to all within the domestic cleaning industry which allows us access to safer and more specialised products at great prices.
- Produced 2 years of weekly webinars amassing a massive video library on every aspect of how to run a domestic cleaning business.
- Changed the expectations of members and opened doors to allow hundreds of business owners to achieve more business success and feel prouder than they ever imagined possible.
- Checked hundreds of member documents to ensure that members meet a standard and the approved supplier logo means quality for the industry.
OVERVIEW
We are the largest domestic cleaning trade association in the UK...
The Domestic Cleaning Business Network is a trade association and membership organisation set up to represent the domestic cleaning industry, raise the profile and industry standards and to celebrate and support those running businesses and working in domestic cleaning throughout the UK.
Our team is comprised of experienced and diverse cleaning business owners who provide their time and support to the industry and network so our members receive support, business advice, templates and guidance, group purchasing deals, online, local and national events and a huge online training library.
Our membership ranges from sole traders to companies with over 50 staff. Since our launch in October 2019 we have over 3500 active subscribers with an average of 5.5 staff each giving us reach to nearly 20,000 professional cleaners throughout the UK and our membership growth rate is phenomenal. In our wider online network we interact with over 17000 cleaning business owners daily.
