Welcome to the Domestic Cleaning Business Network!
ABOUT
Help When and Where You Need It
Take the stress out of running your cleaning business and transform it into a profitable, sustainable business. Let us help you make it happen!
- Stop the overwhelm (and get your evenings back): Get practical cleaning business help to streamline admin, scheduling, checklists and day-to-day operations, so you’re not constantly firefighting..
- Make your cleaning business more profitable: If you’re working hard but the money isn’t there, our cleaning business training and support will help you fix pricing, improve margins and cut the costly “busy but broke” cycle.
- Attract the right clients (and keep them): Learn simple, proven marketing that brings in better-fit customers and retention habits that reduce cancellations, complaints and gaps in the diary.
- Recruit and retain reliable cleaners: Struggling to grow your team? Get step-by-step support with recruitment, onboarding, training and team standards, so you can build a dependable team you trust.
- Reduce burnout with systems and boundaries: Put clear processes in place for clients and staff, protect your time, and run a business that doesn’t take over your life.
- Get clarity, confidence and a plan you can follow: With ongoing cleaning business support and focused training, you’ll know exactly what to do next to grow, without second-guessing every decision.
WHAT WE DO
Our Services
Live training and workshops
We hold twice monthly training masterclasses on topics such as sales, managing your team, recruitment, raising your prices, employment law and more! Our extensive online training library is one of the key benefits of membership as members can access all the recordings 24/7 as often as they like!
Library of essential business document templates
Everything you need to start your business and to level up and face the demands of a growing team. From employment contracts to client contracts, from price increase letters to holiday calculators, everything is in there and we are adding to it all the time.
121 Mentoring Calls
With years of hands-on experience in the cleaning industry, our Directors Diane and Louise understand the unique obstacles you face - from pricing and staffing to marketing and customer service. As part of membership you can book a Monday 121 mentoring call with one of us and ask any question or run any idea by us and we'll share our advice from the perspective of our experience and our skill as trained business coaches.
Discounts on software and products
In order to help you get the very best value from your membership subscription to the Domestic Cleaning Business Network. we work hard to bring you offers and deals from some of the best suppliers to our industry. Fancy 20% off a Sebo vacuum, 10% off cleaning products? 15% off workwear? Insurance discounts? 75% off software? Look no further, our members ask and we deliver. You'll even receive 50% off in our own online shop to give extra added value!
24/7 online live peer support
Our Members Only Facebook group is active 24 hours per day with experienced business owners who enjoy sharing your experiences. This group grows friendships and knowledge in a relaxed environment. Our DCBN Directors are active in this group too, answering questions and supporting our members on a daily basis.
Specialist industry training courses
DCBN specialist training workshops and courses are second to none in the domestic cleaning industry. From basic health and safety to COSHH, Risk Assessments, staff training, sales training and more, where better to ensure you and your team are Trained and Safe to clean your clients' homes!
DCBN
DCBN Membership
Could being a member help you?
How we helped?
I have been running a cleaning company for eight years, and I’m really, really good at cleaning, but I didn’t have a clue how to expand or take on staff. I joined the DCBN in 2019, and honestly, I’m not sure I would have survived the pandemic without them. They put on specialist courses and training to keep us open and operational when times were really uncertain, but the part I like best is that I have met other people in similar situations, who have given me the confidence and knowledge to expand. I customised all the templates, took the plunge to register as an employer and started to really understand my accounts. I had loads of questions and wobbles but there were always people on hand to support me. I now have five employees and hope to double this next year.
I thought I knew how to clean. I had risk assessments, but I never realised how much more I was expected to do. It was overwhelming at first, and I felt terrible that I hadn’t known this. When I learned about COSHH working for another company, I didn’t realise there were great big COSHH risk assessments on chemicals. I had just attended the training. The DCBN made this overwhelming task so much easier. It was broken down into manageable chunks, and the community reassured me that it does take a while to get all this in place.
Running a cleaning business will involve a certain amount of balancing the seesaw. You will either have too much or too little demand. Staff are queuing up to work for you or you can’t pay them to work for you. As demand and supply swing up and down, the DCBN is there to keep you on an even keel, reacting to market movements but with the skills to adapt either way.
