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  • Mini Mastermind – Where are you over delivering?

    Zoom Online Meeting
    Many cleaning business owners pride themselves on doing a brilliant job, but sometimes great service can quietly turn into over-delivering. Extra tasks, extra time, extra messages and extra flexibility can […]

  • Mini Mastermind – Stop Playing Small

    Zoom Online Meeting
    Do you know you’re undercharging, staying too quiet online, or avoiding the next step? Our weekly mini mastermind online group is a supportive space to talk honestly, get ideas and […]

  • Mini Mastermind – Building Trust with Clients Quickly

    Zoom Online Meeting
    Before a client books with you, they need to feel confident that you are reliable, professional and the right fit for their home. Trust starts long before the first clean, […]

  • Mini Mastermind – What is a healthy profit margin?

    Zoom Online Meeting
    It’s possible to be busy, have lots of clients and still not be making enough profit. Understanding your profit margin helps you see whether your business is genuinely working for […]

  • Mini Mastermind – Good at cleaning but hard to manage?

    Zoom Online Meeting
    Sometimes a cleaner can be excellent at the actual cleaning but difficult in other ways. They may ignore systems, resist feedback, be unreliable, cause tension in the team or make management feel much harder than it should. In this live members’ mastermind session, we’ll talk about how to handle team members who are good at […]

  • DCBN Training Masterclass – Getting more referrals from existing clients

    DCBN Training Library
    Your existing clients can be one of your best sources of new work. They already know you, trust you and understand the value of your service. But referrals do not always happen automatically, sometimes clients need reminding, encouraging and making it easy to recommend you. In this recorded video training masterclass, we’ll look at how […]