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  • Mini Mastermind – What are you known for locally?

    Zoom Online Meeting
    Your local reputation matters! Whether you realise it or not, people may already have an impression of your business based on your reviews, social media, branding, word of mouth and the way your team shows up. In this member’s live mastermind session, we’ll explore what your business is currently known for and what you would […]

  • Mini Mastermind – Clients adding extras

    Zoom Online Meeting
    Many cleaning business owners deal with clients who casually add extra tasks and expect them to fit it into the same time. It might be windows, ovens, extra rooms, laundry, tidying or “just a quick extra job” that isn’t really quick at all. In this live members mastermind, we’ll discuss how to handle extra requests […]

  • DCBN Training Masterclass – Keeping Good Cleaners

    DCBN Training Library
    Finding good cleaners is hard enough. Keeping them is just as important. A strong, reliable team can transform your business, but good people are more likely to stay when they feel valued, supported, trained and clear about what is expected of them. In this recorded video training masterclass, we’ll look at what helps cleaners stay […]

  • Mini Mastermind – What are you avoiding in your business?

    Zoom Online Meeting
    Most business owners have something they know needs attention but keep pushing down the list. It might be updating prices, sorting policies, dealing with a difficult client, creating a process, or finally getting control of the numbers. In this members live mastermind session, we’ll discuss what you may be avoiding and why these tasks often […]

  • Mini Mastermind – Do you need to stop taking everything personally?

    Zoom Online Meeting
    Running a cleaning business can feel very personal, especially when clients complain, staff leave, someone cancels or feedback feels unfair. It’s easy to absorb every issue as a personal failure rather than seeing it as part of running a business. In this supportive members only live mastermind, we’ll talk about how to separate yourself from […]

  • Mini Mastermind – Is money leaking out of your business?

    Zoom Online Meeting
    Money leaks are often small, quiet and easy to miss. They can show up in unpaid extras, poor scheduling, undercharging, wasted products, travel time, cancellations, staff inefficiencies or jobs that are no longer profitable. In this session, we’ll talk about where money may be slipping through the cracks in your cleaning business. We’ll share practical […]

  • Mini Mastermind – Collecting payments using technology

    Zoom Online Meeting
    Chasing payments can be uncomfortable, time-consuming and damaging to cashflow. The right technology can make payments simpler for both you and your clients, reducing admin and helping money come in more reliably. In this live members only mastermind, we’ll talk about different ways cleaning businesses can collect payments using technology. We’ll share experiences with payment […]

  • DCBN Training Masterclass – Client Red Flags: When to say no, pause or walk away!

    DCBN Training Library
    Not every enquiry is the right enquiry. Not every client is the right fit. Some clients show warning signs early on, while others become increasingly difficult over time. Learning to spot red flags can protect your team, your time, your standards and your sanity! In this recorded video training masterclass, we’ll look at the client […]

  • Mini Mastermind – What did you, or would you, delegate first?

    Zoom Online Meeting
    Delegation can feel difficult when you’re used to doing everything yourself. It can be hard to know what to hand over first, who to trust and how to stop yourself stepping back in too quickly. In this members live online mastermind, we’ll talk about the first things members have delegated or would like to delegate. […]