Mini Mastermind – Good at cleaning but hard to manage?

Sometimes a cleaner can be excellent at the actual cleaning but difficult in other ways. They may ignore systems, resist feedback, be unreliable, cause tension in the team or make management feel much harder than it should.

In this live members’ mastermind session, we’ll talk about how to handle team members who are good at the job but challenging to manage. We’ll share ideas around expectations, communication, boundaries and knowing when ability alone is not enough.

DCBN membership gives you support with the people side of business, including training, mentoring and a community of cleaning business owners who understand the challenges of managing a team.