DCBN Training Masterclass – Getting more referrals from existing clients

Your existing clients can be one of your best sources of new work. They already know you, trust you and understand the value of your service. But referrals do not always happen automatically, sometimes clients need reminding, encouraging and making it easy to recommend you.

In this recorded video training masterclass, we’ll look at how to build referrals into your cleaning business in a natural and professional way. You’ll learn when to ask, how to ask, what makes clients more likely to recommend you, and how to create a simple referral process that does not feel pushy or desperate.

This session will help you make better use of the relationships you have already built. You’ll leave with practical ideas for increasing word-of-mouth recommendations, encouraging happy clients to spread the word, and turning great service into a steady source of new enquiries.

Inside the DCBN, we help you turn great service into more recommendations, more reviews and more enquiries. Join for practical marketing training, templates, mentoring and weekly support to help your cleaning business grow in a more natural and sustainable way.