• Mini Mastermind – Getting More Referrals!

    Zoom Online Meeting
    Referrals are one of the most powerful ways to grow a cleaning business because they come with trust already attached. But many businesses rely on referrals happening by chance rather than building them into the client journey. In this members only live mastermind session, we’ll share ideas for encouraging more recommendations from happy clients. We’ll […]
  • Mini Mastermind – What would break if you took a week off?

    Zoom Online Meeting
    A good test of your systems is asking what would happen if you suddenly stepped away for a week. Would the team know what to do? Would clients still be looked after? Would payments, rotas, enquiries and problems still be managed? In this members live mini mastermind, we’ll look at the areas of your business […]
  • Mini Mastermind – What are you known for locally?

    Zoom Online Meeting
    Your local reputation matters! Whether you realise it or not, people may already have an impression of your business based on your reviews, social media, branding, word of mouth and […]
  • Mini Mastermind – Clients adding extras

    Zoom Online Meeting
    Many cleaning business owners deal with clients who casually add extra tasks and expect them to fit it into the same time. It might be windows, ovens, extra rooms, laundry, […]
  • DCBN Training Masterclass – Keeping Good Cleaners

    DCBN Training Library
    Finding good cleaners is hard enough. Keeping them is just as important. A strong, reliable team can transform your business, but good people are more likely to stay when they […]
  • Mini Mastermind – What are you avoiding in your business?

    Zoom Online Meeting
    Most business owners have something they know needs attention but keep pushing down the list. It might be updating prices, sorting policies, dealing with a difficult client, creating a process, […]
  • Mini Mastermind – Is money leaking out of your business?

    Zoom Online Meeting
    Money leaks are often small, quiet and easy to miss. They can show up in unpaid extras, poor scheduling, undercharging, wasted products, travel time, cancellations, staff inefficiencies or jobs that are no longer profitable. In this session, we’ll talk about where money may be slipping through the cracks in your cleaning business. We’ll share practical […]
  • Mini Mastermind – Collecting payments using technology

    Zoom Online Meeting
    Chasing payments can be uncomfortable, time-consuming and damaging to cashflow. The right technology can make payments simpler for both you and your clients, reducing admin and helping money come in more reliably. In this live members only mastermind, we’ll talk about different ways cleaning businesses can collect payments using technology. We’ll share experiences with payment […]