Events

Fed up of typing the same replies again and again? Quoting, chasing, onboarding, reminders… it all adds up. In this mini mastermind we’ll share the templates that save hours and […]

Want more of the right enquiries (not time-wasters or bargain hunters)? In this group mastermind, we’ll have a guided discussion on what’s genuinely bringing in good-fit, reliable clients right now […]

Posting consistently but not getting enquiries can feel frustrating, especially when you’re putting time in and seeing very little back. In this live and interactive online masterclass, you’ll learn how […]

Busy but still feeling skint some months? Or dreading bills, VAT, and quiet weeks? This members mini mastermind discussion is about getting control of cashflow so you can breathe again. You’ll leave with: Simple ways to plan money week to week Ideas to stop the “panic dip” when work slows down Tips for making income […]

Clients don’t usually leave because of one big thing. They leave because of small issues that build up when the journey isn’t clear. In this members-only training masterclass, you’ll learn how to systemise the full client journey so clients stay longer, complain less and refer more. This recorded training will be available in the DCBN […]

Getting enquiries but they’re not booking? Or you’re attracting price shoppers and time wasters? This mini mastermind discussion is about what to say (and what not to say) so you convert more of the right clients. You’ll leave with: Scripts for calls and messages that feel natural (not salesy) How to qualify leads without sounding […]

Too many apps, not enough time… and you’re still doing everything manually? In this mini mastermind discussion we’ll share our views on the tech that actually helps cleaning business owners and what’s a waste of money. You’ll leave with: Real recommendations from other owners Simple tools for quoting, scheduling, team messages, and reminders Ideas to […]

If you’re the person everyone relies on for every decision, you’ll always be the bottleneck, no matter how many cleaners you hire. In this members-only training masterclass, you’ll learn how to hire or promote your first team leader so you can step back from day-to-day operations without standards slipping. This recorded training will be available […]

Sick of “Can you just…” messages, last-minute changes, and clients expecting extras for free? This mini mastermind helps you set clear expectations upfront so you get fewer complaints and fewer awkward chats. You’ll leave with: What to say before the first clean to avoid problems later Simple “what’s included” wording and boundaries How to handle […]

Avoiding feedback because you don’t want to upset anyone? But then the same problems keep happening… This mini mastermind discussion is about giving feedback in a way that’s clear, fair and gets results. You’ll leave with: What to say when a clean isn’t good enough How to correct things without sounding harsh Simple scripts for […]

Pricing regular cleans can feel tricky. You want to stay competitive, but you also need to make sure every job is actually worth doing. Too many cleaning business owners set prices based on what everyone else is charging, what the client wants to pay, or what feels “reasonable” and then wonder why they are busy […]

Running a cleaning business means making decisions all the time, but some decisions seem to sit on the list for weeks or even months. Whether it’s putting prices up, dealing with a staff issue, changing a system or finally saying no to something, avoiding decisions can quietly drain your energy. In this 30-minute members only […]