Training Masterclass – Hiring your first Team Leader

If you’re the person everyone relies on for every decision, you’ll always be the bottleneck, no matter how many cleaners you hire. In this members-only training masterclass, you’ll learn how to hire or promote your first team leader so you can step back from day-to-day operations without standards slipping.

This recorded training will be available in the DCBN training library, so you can watch it in your own time, revisit the key points and use it when you’re ready to make that next step in your business. You’ll have a clear plan for the first 30 days, so the transition feels smoother for you, your team and your clients.

In this masterclass, you’ll learn:

• The signs you’re ready for a team leader (and what to fix first if you’re not)
• What the role should actually include (responsibilities, boundaries, success measures)
• How to choose the right person based on traits and behaviour, not just loyalty
• How to introduce the role to the team so it builds trust (not tension)
• A simple 30-day rollout plan to set them up for success

If you want step-by-step support as you grow your team and get off the tools,  join the DCBN and you’ll get the training, mentoring and resources to build a business that runs without everything going through you.