• Mini Mastermind – What to Automate First

    Zoom Online Meeting
    Automation isn’t about turning your business into a robot,  it’s about getting your time back. This mini mastermind will help you decide what to automate first so you stop wasting […]
  • Mini Mastermind – Where are you over delivering?

    Zoom Online Meeting
    Many cleaning business owners pride themselves on doing a brilliant job, but sometimes great service can quietly turn into over-delivering. Extra tasks, extra time, extra messages and extra flexibility can […]
  • Mini Mastermind – Stop Playing Small

    Zoom Online Meeting
    Do you know you’re undercharging, staying too quiet online, or avoiding the next step? Our weekly mini mastermind online group is a supportive space to talk honestly, get ideas and […]
  • Mini Mastermind – Building Trust with Clients Quickly

    Zoom Online Meeting
    Before a client books with you, they need to feel confident that you are reliable, professional and the right fit for their home. Trust starts long before the first clean, from how you respond to enquiries to how clearly you explain your service. In this 30-minute members only mastermind, we’ll share simple ways to build […]
  • Mini Mastermind – Dealing with last minute cancellations!

    Zoom Online Meeting
    Last minute cancellations can cause frustration, lost income and gaps in the rota that are hard to fill. They can also feel awkward to deal with, especially when you want to keep a good relationship with the client. In this members online mastermind session, we’ll discuss how to handle cancellations fairly and professionally. We’ll share […]
  • DCBN Training Masterclass – How to stop making emotional business decisions!

    DCBN Training Library
    Running a cleaning business can feel personal. You care about your clients, your team and your reputation. But when decisions are made from guilt, fear, panic or people-pleasing, it can quickly lead to undercharging, overworking, tolerating poor behaviour and saying yes when you really need to say no! In this recorded video training masterclass, we’ll […]
  • Mini Mastermind – What is a healthy profit margin?

    Zoom Online Meeting
    It’s possible to be busy, have lots of clients and still not be making enough profit. Understanding your profit margin helps you see whether your business is genuinely working for you or just keeping you constantly busy. In this 30-minute live members only mastermind, we’ll talk about what a healthy profit margin looks like in […]