Events

Your local reputation matters! Whether you realise it or not, people may already have an impression of your business based on your reviews, social media, branding, word of mouth and the way your team shows up. In this member’s live mastermind session, we’ll explore what your business is currently known for and what you would […]

Many cleaning business owners deal with clients who casually add extra tasks and expect them to fit it into the same time. It might be windows, ovens, extra rooms, laundry, tidying or “just a quick extra job” that isn’t really quick at all. In this live members mastermind, we’ll discuss how to handle extra requests […]

Most business owners have something they know needs attention but keep pushing down the list. It might be updating prices, sorting policies, dealing with a difficult client, creating a process, or finally getting control of the numbers. In this members live mastermind session, we’ll discuss what you may be avoiding and why these tasks often […]

Running a cleaning business can feel very personal, especially when clients complain, staff leave, someone cancels or feedback feels unfair. It’s easy to absorb every issue as a personal failure rather than seeing it as part of running a business. In this supportive members only live mastermind, we’ll talk about how to separate yourself from […]

A busy cleaning business is not always a profitable one. It is possible to have a full diary, a growing team and lots of clients, but still feel like there is never enough money left at the end of the month. Profit has to be planned for, not just hoped for. In this recorded video […]

Money leaks are often small, quiet and easy to miss. They can show up in unpaid extras, poor scheduling, undercharging, wasted products, travel time, cancellations, staff inefficiencies or jobs that are no longer profitable. In this session, we’ll talk about where money may be slipping through the cracks in your cleaning business. We’ll share practical […]

Chasing payments can be uncomfortable, time-consuming and damaging to cashflow. The right technology can make payments simpler for both you and your clients, reducing admin and helping money come in […]

Delegation can feel difficult when you’re used to doing everything yourself. It can be hard to know what to hand over first, who to trust and how to stop yourself […]

Clients often make decisions based on how professional your business feels before they ever experience the cleaning. Your website, messages, quote process, uniforms, follow-up and general communication all help shape […]