Give your team clear expectations from day one!
This practical employee handbook has been written specifically for domestic cleaning businesses, so it covers the real situations your team are likely to face, not just generic HR policies.
It includes guidance on attendance, sickness, conduct, confidentiality, working in clients’ homes, keys and security, cleaning standards, breakages, driving, uniforms, mobile phones, social media, health and safety, disciplinary procedures, grievances and more.
The handbook is designed to sit alongside your employment contract and give your team one clear place to understand how your business works and what is expected of them.
What’s included
- A comprehensive domestic cleaning employee handbook template
- Probation, attendance and absence expectations
- Working in clients’ homes
- Keys, alarm codes and client security
- Cleaning products, equipment and safe working
- Breakages, damage and incident reporting
- Driving and travel expectations
- Confidentiality, data protection and social media
- Conduct, capability, disciplinary and grievance procedures
- Family-related leave and statutory rights
- Holiday and sickness guidance
- Customisation notes so you know what to adapt for your own business
Suitable for cleaning businesses employing team members on standard, variable or zero-hours contracts.
Important: This is a template and should be customised to reflect your own business practices before being issued to employees. Employment law can change, so businesses should obtain professional advice where appropriate.
