Events

You or one of your team breaks a vase, or a mirror, or a window blind! What do you do? Will your insurance cover it? Managing your team and your client is key here. Learn from each other in this interactive session and find out if there’s an easier way to handle something like this […]

Think you know how to deliver the perfect bathroom clean? Join us and let’s see if we agree! This is an interactive and fun session to help us all get better and learn from each other. FREE EVENT FOR DCBN MEMBERS

DCBN Directors Louise Trehearn and Diane Greenwood will be sharing with you how to implement compliant and efficient health and safety systems in your cleaning business with an informative and interactive workshop. You will learn about: · COSHH, your obligations as a business owner, safety data sheets and COSHH risk assessments · PPE, your obligations, […]

Are you struggling with: staff complaining about you/their work? too many unplanned absences causing chaos? a ‘bad apple’ you need to manage out of the business? team members not getting on with each other? building a positive team culture in your business? Join DCBN Directors Louise Trehearn and Diane Greenwood for an interactive session helping […]

Are you nearly at the VAT threshold? Or just hit it and panicking about losing customers due to having to increase your prices? Firstly, congratulations! Secondly, we are here to help!! In this Masterclass we will take you through: * Preparing for VAT before you have to * Managing the price increases * How to […]

Not sure what to do when a customer doesn’t pay on time? Hate credit control? Feel like you’re constantly chasing clients to get paid? Join us for a Masterclass on how you can more easily manage the payments side of your business, without feeling bad and without losing clients!

NON MEMBERS WELCOME! Join us for a content packed, interactive Masterclass on how you can market your cleaning business in 2023 and beyond. Learn: 🎯 How to target the right clients so price isn’t an issue 💰 Low cost and free marketing strategies to boost your business ✨ Clever and innovative marketing ideas that will […]

The New Year is always a chance to reset, both personally and for your cleaning business. Maybe 2022 was a really tough year and you’re not sure what this new year will bring. Perhaps you just never have the time to think too far ahead and in your first week back after the break, you […]

We are hosting the second annual Domestic Cleaning Industry Awards to celebrate the best of the cleaning industry 2022. There are ELEVEN different categories, with 8 winning categories being chosen by our panel of independent judges and 3 overall best winning categories being voted for by the public.  So let’s not hide our light, let […]

Join the DCBN team for a lively and interesting discussion on what you should have in place to protect your business and your income if you are unable to work! From having the right insurance in place to who will pay the wages if you were incapacitated, do you have everything in place to ensure […]

Still struggling to recruit? Fed up of being ghosted by candidates? Join us for a session on how to handle the initial call, the actual interview and the follow up to increase your success in having those great candidates join your business instead of someone elses!