DCBN MASTERCLASS – Keep them coming back!
February 19 @ 7:00 pm - 8:00 pm
Client Retention Strategies for Long Term Success
Winning clients is one thing – keeping them is another! This live and interactive online masterclass will teach you how to build lasting client relationships that keep your schedule full and your income steady. Learn the secrets to exceptional service, effective communication, and simple loyalty strategies that make clients stick around.
• Building Relationships: Small touches that show clients they are valued.
• Surprise and Delight: Sending occasional thank-you notes or small gifts.
• Consistency and Quality: Delivering high-quality service every time.
• Regular Communication: Monthly newsletters, check-ins, and satisfaction surveys.
This masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits, including the live masterclasses, training library, supplier discounts, documents library and 121 mentoring calls!
