BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//DCBN - ECPv6.17.5.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:DCBN
X-ORIGINAL-URL:https://dcbn.org.uk
X-WR-CALDESC:Events for DCBN
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261007
DTEND;VALUE=DATE:20261008
DTSTAMP:20260618T112802Z
CREATED:20260618T112802Z
LAST-MODIFIED:20260618T112802Z
UID:20241-1791331200-1791417599@dcbn.org.uk
SUMMARY:DCBN Training Masterclass - The Core Systems Every Cleaning Business Needs Before It Grows
DESCRIPTION:Growth can be exciting\, but without the right systems in place it can quickly become stressful. More clients\, more staff and more enquiries can expose every gap in your business. What worked when it was just you\, or a small team\, may not work when the business gets busier. \nIn this recorded video training masterclass\, we’ll look at the core systems every cleaning business needs before it grows. This includes client onboarding\, quoting\, scheduling\, staff training\, quality control\, communication\, payments\, complaints and reviews. You’ll learn which systems to prioritise first and how to keep things simple rather than creating unnecessary admin. \nThis session will help you spot the areas of your business that are currently relying too much on memory\, goodwill or last-minute problem solving. You’ll leave with a clearer understanding of what needs to be systemised so your business can grow in a calmer\, more controlled and more profitable way. \nDCBN membership helps you build the systems your cleaning business needs to grow without chaos. Join us for training\, templates\, mentoring and weekly sessions that help you create more structure\, consistency and control.
URL:https://dcbn.org.uk/event/dcbn-training-masterclass-the-core-systems-every-cleaning-business-needs-before-it-grows/
LOCATION:DCBN Training Library
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/06/core-systems-non.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261007T130000
DTEND;TZID=Europe/London:20261007T133000
DTSTAMP:20260926T121527Z
CREATED:20260618T104027Z
LAST-MODIFIED:20260926T121527Z
UID:20205-1791378000-1791379800@dcbn.org.uk
SUMMARY:Mini Mastermind - What are you known for locally?
DESCRIPTION:Your local reputation matters! Whether you realise it or not\, people may already have an impression of your business based on your reviews\, social media\, branding\, word of mouth and the way your team shows up. \nIn this member’s live mastermind session\, we’ll explore what your business is currently known for and what you would like to be known for. We’ll share ideas on how to strengthen your local message so the right clients remember\, recommend and choose you. \nDCBN membership helps you market your business with more confidence\, clarity and consistency\, so the right clients understand why they should choose you.
URL:https://dcbn.org.uk/event/mini-mastermind-what-are-you-known-for-locally/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/06/known-for-locally-non.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261014T130000
DTEND;TZID=Europe/London:20261014T133000
DTSTAMP:20260618T104520Z
CREATED:20260618T104520Z
LAST-MODIFIED:20260618T104520Z
UID:20209-1791982800-1791984600@dcbn.org.uk
SUMMARY:Mini Mastermind - Clients adding extras
DESCRIPTION:Many cleaning business owners deal with clients who casually add extra tasks and expect them to fit it into the same time. It might be windows\, ovens\, extra rooms\, laundry\, tidying or “just a quick extra job” that isn’t really quick at all. \nIn this live members mastermind\, we’ll discuss how to handle extra requests in a way that feels clear and professional. We’ll share ideas for wording\, pricing\, setting expectations and protecting your team’s time without damaging the client relationship. \nDCBN membership helps you handle awkward client situations professionally\, with wording\, templates\, policies and support to protect your time and your business!
URL:https://dcbn.org.uk/event/mini-mastermind-clients-adding-extras/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/06/clients-adding-extras.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261021
DTEND;VALUE=DATE:20261022
DTSTAMP:20260618T112942Z
CREATED:20260618T112942Z
LAST-MODIFIED:20260618T112942Z
UID:20243-1792540800-1792627199@dcbn.org.uk
SUMMARY:DCBN Training Masterclass - Keeping Good Cleaners
DESCRIPTION:Finding good cleaners is hard enough. Keeping them is just as important. A strong\, reliable team can transform your business\, but good people are more likely to stay when they feel valued\, supported\, trained and clear about what is expected of them. \nIn this recorded video training masterclass\, we’ll look at what helps cleaners stay longer and perform better. You’ll learn how communication\, training\, feedback\, recognition\, structure and leadership all play a part in retention. We’ll also look at the common reasons good cleaners leave and what you can do to reduce avoidable turnover. \nThis session will help you think beyond recruitment and focus on building a team people want to be part of. You’ll leave with practical ideas for improving team culture\, reducing frustration and keeping the good cleaners you have worked so hard to find! \nInside the DCBN\, we help you build a stronger\, more reliable team with better training\, communication and leadership. Join for practical training\, 121 mentoring\, templates and support from people who understand the realities of running a cleaning team.
URL:https://dcbn.org.uk/event/dcbn-training-masterclass-keeping-good-cleaners/
LOCATION:DCBN Training Library
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261021T130000
DTEND;TZID=Europe/London:20261021T133000
DTSTAMP:20260618T104712Z
CREATED:20260618T104712Z
LAST-MODIFIED:20260618T104712Z
UID:20211-1792587600-1792589400@dcbn.org.uk
SUMMARY:Mini Mastermind - What are you avoiding in your business?
DESCRIPTION:Most business owners have something they know needs attention but keep pushing down the list. It might be updating prices\, sorting policies\, dealing with a difficult client\, creating a process\, or finally getting control of the numbers. \nIn this members live mastermind session\, we’ll discuss what you may be avoiding and why these tasks often feel so hard to start. We’ll share ideas to make the first step easier and stop small problems turning into bigger ones. \nDCBN membership helps you stop putting things off and start making progress\, with mentoring\, training\, templates and weekly accountability to support you!
URL:https://dcbn.org.uk/event/mini-mastermind-what-are-you-avoiding-in-your-business/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/06/avoiding-non.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261028T130000
DTEND;TZID=Europe/London:20261028T133000
DTSTAMP:20260618T104851Z
CREATED:20260618T104851Z
LAST-MODIFIED:20260618T104851Z
UID:20213-1793192400-1793194200@dcbn.org.uk
SUMMARY:Mini Mastermind - Do you need to stop taking everything personally?
DESCRIPTION:Running a cleaning business can feel very personal\, especially when clients complain\, staff leave\, someone cancels or feedback feels unfair. It’s easy to absorb every issue as a personal failure rather than seeing it as part of running a business. \nIn this supportive members only live mastermind\, we’ll talk about how to separate yourself from the daily ups and downs of business. We’ll share ideas for responding calmly\, protecting your confidence and making decisions from a clearer place. \nDCBN membership gives you a supportive space to build confidence\, strengthen your mindset and get advice from people who truly understand the emotional side of running a cleaning business!
URL:https://dcbn.org.uk/event/mini-mastermind-do-you-need-to-stop-taking-everything-personally/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/06/taking-personally-non.png
END:VEVENT
END:VCALENDAR