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DTSTART;TZID=Europe/London:20260701T130000
DTEND;TZID=Europe/London:20260701T133000
DTSTAMP:20260326T142929Z
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UID:20066-1782910800-1782912600@dcbn.org.uk
SUMMARY:Mini Mastermind - How to Give Effective Feedback
DESCRIPTION:Avoiding feedback because you don’t want to upset anyone? But then the same problems keep happening… This mini mastermind discussion is about giving feedback in a way that’s clear\, fair and gets results. \nYou’ll leave with: \n\nWhat to say when a clean isn’t good enough\nHow to correct things without sounding harsh\nSimple scripts for common issues (timekeeping\, attitude\, missed tasks)\n\nWant support with the people side of your business? DCBN membership gives you access to weekly mastermind sessions like this\, plus tools and guidance to manage your team with confidence.
URL:https://dcbn.org.uk/event/mini-mastermind-how-to-give-effective-feedback/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/03/feedback.png
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20260708
DTEND;VALUE=DATE:20260709
DTSTAMP:20260702T103836Z
CREATED:20260615T125446Z
LAST-MODIFIED:20260702T103836Z
UID:20169-1783468800-1783555199@dcbn.org.uk
SUMMARY:DCBN Training Masterclass - How to Price Regular Cleans Properly
DESCRIPTION:Pricing regular cleans can feel tricky. You want to stay competitive\, but you also need to make sure every job is actually worth doing. Too many cleaning business owners set prices based on what everyone else is charging\, what the client wants to pay\, or what feels “reasonable” and then wonder why they are busy but not making enough profit. \nIn this recorded video training masterclass\, we’ll share with you how to price regular domestic cleans in a way that protects your time\, your team and your profit. You’ll learn what needs to be included when working out your prices\, why hourly pricing can sometimes hold you back and how to avoid undercharging for travel\, admin\, products\, training\, management time and the hidden costs of running a proper business. \nThis session will help you feel more confident about your pricing and give you a clearer structure for quoting regular work. Whether you are reviewing existing prices\, taking on new clients\, or trying to move away from low-profit jobs\, this masterclass will help you make better pricing decisions with less guesswork and more confidence. \nDCBN membership gives you the support\, training and confidence to make better pricing decisions for your cleaning business. Join us for practical training masterclasses\, 121 mentoring\, templates and weekly masterminds that help you stop guessing and start pricing for profit!How 
URL:https://dcbn.org.uk/event/dcbn-masterclass-how-to-price-regular-cleans-properly/
LOCATION:DCBN Training Library
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/06/price-regular-cleans-properly-non.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260708T130000
DTEND;TZID=Europe/London:20260708T133000
DTSTAMP:20260618T100602Z
CREATED:20260615T123233Z
LAST-MODIFIED:20260618T100602Z
UID:20148-1783515600-1783517400@dcbn.org.uk
SUMMARY:Mini Mastermind - What's one decision you've been putting off?
DESCRIPTION:Running a cleaning business means making decisions all the time\, but some decisions seem to sit on the list for weeks or even months. Whether it’s putting prices up\, dealing with a staff issue\, changing a system or finally saying no to something\, avoiding decisions can quietly drain your energy. \nIn this 30-minute members only mini mastermind\, we’ll talk about the decisions members have been putting off and what might be getting in the way. We’ll share ideas\, encouragement and practical next steps to help you move forward with more confidence. \nDCBN membership gives you support\, mentoring and a safe space to talk through decisions before they become bigger problems. Join us for weekly sessions\, practical training and a community that helps you move forward!
URL:https://dcbn.org.uk/event/mini-mastermind-whats-one-decision-youve-been-putting-off/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/06/putting-off-non.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260715T130000
DTEND;TZID=Europe/London:20260715T133000
DTSTAMP:20260618T100545Z
CREATED:20260108T164225Z
LAST-MODIFIED:20260618T100545Z
UID:19777-1784120400-1784122200@dcbn.org.uk
SUMMARY:Mini Mastermind - What to Automate First
DESCRIPTION:Automation isn’t about turning your business into a robot\,  it’s about getting your time back. This mini mastermind will help you decide what to automate first so you stop wasting energy on the wrong things (and avoid spending money on tools you don’t need yet). We’ll compare what’s working across different businesses\, swap tool ideas and map out the simplest automations that reduce admin\, improve client experience\, and make your week feel lighter. You’ll leave with a clear shortlist of what to implement next and what to ignore for now. \n\n\nThese weekly group masterminds are not recorded\, they are a safe space for our members to share ideas and solve problems together\, facilitated by a trained business coach.\n\n\n\n\n\n\n\n\n\n\n\n\n\nIf you’re ready to run your cleaning business with more confidence\, stronger profits and a better team\, you’ll love our membership! \nJoin today and get instant access to:\n\nWeekly masterminds\nWeekly 121 mentoring calls\nTwo masterclasses a month\nA huge online training library\n£££s in discounts and member-only deals\nAll the documentation you’ll ever need to run your business properly\n\nAll for only £30 per month or £300 per year!
URL:https://dcbn.org.uk/event/mini-mastermind-what-to-automate-first/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/01/automate-first-non.png
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20260722
DTEND;VALUE=DATE:20260723
DTSTAMP:20260702T073853Z
CREATED:20260615T125955Z
LAST-MODIFIED:20260702T073853Z
UID:20172-1784678400-1784764799@dcbn.org.uk
SUMMARY:DCBN Training Masterclass - Creating a Client Review and Check-In Process
DESCRIPTION:Clients do not always tell you when something is starting to bother them. Sometimes they quietly become less happy\, stop recommending you\, reduce their hours or eventually leave. A simple review and check-in process helps you spot small issues before they become bigger problems. \nIn this recorded video training masterclass\, we’ll show you how to create a clear\, manageable client review process that fits into the way your cleaning business already works. You’ll learn when to check in with clients\, what questions to ask\, how to use feedback without feeling criticised and how to make reviews feel professional rather than awkward. \nThis session will help you improve client retention\, increase trust and create more opportunities for reviews\, referrals and upsells. You’ll leave with practical ideas for building client check-ins into your business without adding lots of extra admin or relying on memory. \nInside the DCBN\, we help you build simple systems that improve client retention\, reduce complaints and make your business feel more professional. Join for training\, templates\, mentoring and weekly support to help you create a better client experience.
URL:https://dcbn.org.uk/event/dcbn-training-masterclass-creating-a-client-review-and-check-in-process/
LOCATION:DCBN Training Library
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260729T130000
DTEND;TZID=Europe/London:20260729T133000
DTSTAMP:20260618T100930Z
CREATED:20260615T123739Z
LAST-MODIFIED:20260618T100930Z
UID:20161-1785330000-1785331800@dcbn.org.uk
SUMMARY:Mini Mastermind - Where are you over delivering?
DESCRIPTION:Many cleaning business owners pride themselves on doing a brilliant job\, but sometimes great service can quietly turn into over-delivering. Extra tasks\, extra time\, extra messages and extra flexibility can all add up\, especially when they aren’t being charged for. \nIn this live members mastermind session\, we’ll discuss where you might be giving too much away and how that affects your profit\, time and boundaries. We’ll share ideas on how to keep standards high without letting your business absorb every extra cost. \nDCBN membership helps you protect your time\, profit and boundaries\, with training\, templates and real-world advice to help you run a stronger cleaning business!
URL:https://dcbn.org.uk/event/mini-mastermind-where-are-you-over-delivering/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/06/over-delivering-non.png
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