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DTSTART;TZID=Europe/London:20260401T130000
DTEND;TZID=Europe/London:20260401T133000
DTSTAMP:20260206T161910Z
CREATED:20260206T161910Z
LAST-MODIFIED:20260206T161910Z
UID:19956-1775048400-1775050200@dcbn.org.uk
SUMMARY:Mini Mastermind - Which numbers do you track?
DESCRIPTION:If you ever feel like you’re working hard but you’re not 100% sure what’s actually driving profit and growth\, this DCBN Mini Mastermind is for you. \n\nJoin a small group of smart cleaning business owners for a focused\, practical discussion on which numbers to track in a cleaning business\, and (just as importantly) which ones you can ignore for now. This isn’t about complicated spreadsheets or accounting jargon. It’s about getting clarity\, spotting problems early\, and making better decisions week to week. \n\nWhat you’ll get from the session:\n\nA clear list of the key numbers cleaning business owners track (and why)\nIdeas from other members on what they measure and how they keep it simple\nHelp choosing a few “must-track” metrics that fit your current stage of business\nAt least one number to start tracking immediately\, with a simple way to do it\n\nPerfect if you’re unsure whether you’re pricing right\, want to improve profit\, or you’re ready to grow and need your figures to guide your decisions. \nThis is members only\, but if you join TODAY you’ll get instant access to this and all the other benefits of membership for just £30 a month!
URL:https://dcbn.org.uk/event/mini-mastermind-which-numbers-do-you-track/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/02/numbers-to-track-non.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260408T130000
DTEND;TZID=Europe/London:20260408T133000
DTSTAMP:20260206T162150Z
CREATED:20260206T162150Z
LAST-MODIFIED:20260206T162150Z
UID:19959-1775653200-1775655000@dcbn.org.uk
SUMMARY:Mini Mastermind - Following up without being pushy!
DESCRIPTION:Worried about coming across “salesy” when you chase a quote or enquiry? You’re not alone\, and the good news is\, there’s a way to follow up that feels confident\, professional\, and genuinely helpful. \n\nJoin this DCBN Members Mini Mastermind for a practical discussion on how to follow up without being pushy\, so you can win more work\, increase your conversion rate\, and stop leaving money on the table. \n\nThis is a supportive\, idea-sharing session where we’ll talk through what to say\, when to say it\, and how to build a follow-up process that works for your business and your ideal clients. \n\nWhat you’ll get from the session: \n\n\nFollow-up approaches that feel natural (not awkward)\nExample messages and wording you can adapt to your own style\nIdeas from other members on what’s working for them right now\nAt least one follow-up message or mini-process to implement immediately after the mastermind\n\nPerfect if you’re getting enquiries but not enough are converting\, or you want a follow-up system that protects your time and boosts bookings. \n\nDCBN members only.
URL:https://dcbn.org.uk/event/mini-mastermind-following-up-without-being-pushy/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/02/following-up-non.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260408T180000
DTEND;TZID=Europe/London:20260408T190000
DTSTAMP:20260108T162934Z
CREATED:20260108T162934Z
LAST-MODIFIED:20260108T162934Z
UID:19770-1775671200-1775674800@dcbn.org.uk
SUMMARY:Training Masterclass - Sort your Admin with the Help of AI!
DESCRIPTION:If admin is eating your evenings\, AI can be a genuine game-changer\, but only if you use it in a practical\, business-owner way. In this live training masterclass\, you’ll learn how to use AI to speed up the tasks you already do every week\, without losing your personal touch. We’ll cover the best admin jobs to hand over to AI first (emails\, templates\, policies\, job ads\, FAQs and content)\, plus simple prompts you can copy and paste. You’ll leave with a mini “prompt library” so you can save time AND stay in control of quality. \n\nIf you’re serious about building a more profitable cleaning business (without carrying everything yourself)\, our membership will help you lead with confidence and build a great team around you!\n\nJoin today and get instant access to:\n\nWeekly masterminds\nWeekly 121 mentoring calls\nTwo masterclasses a month\nA huge online training library\n£££s in discounts and member-only deals\nAll the documentation you’ll ever need to run your business properly\n\nAll for only £30 per month or £300 per year!
URL:https://dcbn.org.uk/event/training-masterclass-sort-your-admin-with-the-help-of-ai/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/01/ai-for-admin-non.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260415T130000
DTEND;TZID=Europe/London:20260415T133000
DTSTAMP:20260206T162442Z
CREATED:20260206T162442Z
LAST-MODIFIED:20260206T162442Z
UID:19962-1776258000-1776259800@dcbn.org.uk
SUMMARY:Mini Mastermind - Using AI to create SOPs!
DESCRIPTION:Want to get your processes out of your head and into simple\, repeatable steps\, without spending hours writing documents from scratch? This DCBN Mini Mastermind is all about using AI to create SOPs (Standard Operating Procedures) that make training easier\, improve consistency\, and save you time. \n\nJoin a small group of cleaning business owners for a practical\, members-only discussion where we’ll share ways to use AI tools to quickly create:\n\nCleaning checklists and task lists\nTeam training guides\n“How we do it here” processes for admin\, onboarding\, and quality checks\n\nNo tech overwhelm\, just real examples\, prompts that work\, and ideas you can copy and adapt for your business. \n\nWhat you’ll get from the session: \n\n\nSimple ways to use AI to turn your current processes into clear SOPs\nPrompt ideas you can reuse again and again\nTips from other members on what they’re documenting first (and why)\nAt least one SOP outline or checklist you can put into practice immediately after the mastermind\n\nPerfect if you’re bringing on staff\, trying to improve quality\, or you want your business to run smoothly without you doing everything. \n\nDCBN members only. Join for instant access!
URL:https://dcbn.org.uk/event/mini-mastermind-using-ai-to-create-sops/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/02/using-ai-non.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260422T130000
DTEND;TZID=Europe/London:20260422T133000
DTSTAMP:20260206T162657Z
CREATED:20260206T162657Z
LAST-MODIFIED:20260206T162657Z
UID:19965-1776862800-1776864600@dcbn.org.uk
SUMMARY:Mini Mastermind - How to Manage Quality Control
DESCRIPTION:Keeping standards high is one of the biggest challenges in a growing cleaning business\, especially when you’re not the one doing every clean. This DCBN Mini Mastermind is a focused\, practical session on quality control: how to protect your reputation\, reduce complaints\, and keep clients happy without feeling like you have to micromanage your team. \n\nJoin a small group of cleaning business owners to share what’s working\, troubleshoot what isn’t\, and build a simple quality system you can actually stick to. \n\nWhat you’ll get from the session: \n\n\nPractical ways to check quality consistently (even when you’re busy)\nIdeas for spot checks\, client feedback\, and team accountability\nHow to handle issues quickly and professionally when standards slip\nAt least one quality control step or checklist to implement immediately after the mastermind\n\nPerfect if you’re getting the odd complaint\, you’re growing your team\, or you want a more reliable way to maintain high standards across every clean.\n\nDCBN members only.
URL:https://dcbn.org.uk/event/mini-mastermind-how-to-manage-quality-control/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/02/quality-control-non.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260422T180000
DTEND;TZID=Europe/London:20260422T190000
DTSTAMP:20260108T163231Z
CREATED:20260108T163231Z
LAST-MODIFIED:20260108T163231Z
UID:19772-1776880800-1776884400@dcbn.org.uk
SUMMARY:Training Masterclass - From Enquiry to YES!
DESCRIPTION:Getting enquiries is one thing\, turning them into paying clients is another! In this live and interactive training masterclass\, you’ll learn a simple enquiry-to-yes sales process that helps you convert more leads without discounting or feeling salesy. We’ll cover response templates\, the qualification questions that protect your time and a follow-up sequence that stops leads going cold after you send a quote. You’ll leave with a repeatable process you can use every time\, so conversions become predictable instead of based on luck. \n\n\nThese twice monthly training masterclasses give cleaning business owners practical\, proven steps to grow with more confidence\, covering the stuff that really matters like marketing\, sales\, recruitment\, team management\, customer service\, mindset and more! Every training masterclass is recorded and added to our vast training library\, so DCBN members can watch (or rewatch) anytime with 24/7 access via our exclusive members only area. \nIf you want to feel in control of your cleaning business\, with healthier profits\, a stronger team\, and real confidence in your next steps\, then our membership is perfect for you!\n\nJoin today and get instant access to:\n\nWeekly masterminds\nWeekly 121 mentoring calls\nTwo training masterclasses a month\nA huge online training library\n£££s in discounts and member-only deals\nAll the documentation you’ll ever need to run your cleaning business properly\n\nAll for just £30 per month or £300 per year!
URL:https://dcbn.org.uk/event/training-masterclass-from-enquiry-to-yes/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/01/enquiry-to-yes.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260429T130000
DTEND;TZID=Europe/London:20260429T133000
DTSTAMP:20260206T162945Z
CREATED:20260206T162945Z
LAST-MODIFIED:20260206T162945Z
UID:19968-1777467600-1777469400@dcbn.org.uk
SUMMARY:Mini Mastermind - Setting Boundaries without Guilt!
DESCRIPTION:Feel like clients (or even your team) expect you to be available 24/7? Struggling to switch off\, say no\, or stop “just quickly” replying to messages at all hours? \nThis DCBN Mini Mastermind is all about setting boundaries without guilt\, so you can protect your time\, energy\, and sanity and still deliver a professional service.\n\nJoin a your fellow DCBN members for a supportive\, practical discussion on the boundaries that make the biggest difference in a cleaning business. From response times and working hours\, to last-minute changes\, pricing conversations\, and what you will (and won’t) tolerate. \n\nWhat you’ll get from the session: \n\n\nExamples of healthy boundaries that clients respect\nSimple wording you can use to say no confidently and professionally\nIdeas from other members on what boundaries they’ve set (and how it’s gone)\nAt least one boundary script or policy you can implement immediately after the mastermind\n\nPerfect if you’re feeling stretched\, resentful\, or like the business is running you and you want to take control again. \n\nDCBN members only. Join and enjoy instant access to all the member benefits www.dcbn.org.uk/membership
URL:https://dcbn.org.uk/event/mini-mastermind-setting-boundaries-without-guilt/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/02/boundaries-non.png
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