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DTSTART;TZID=Europe/London:20260204T130000
DTEND;TZID=Europe/London:20260204T133000
DTSTAMP:20260108T162131Z
CREATED:20260107T170648Z
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UID:19732-1770210000-1770211800@dcbn.org.uk
SUMMARY:Mini Mastermind - Do you know your numbers?
DESCRIPTION:If you’re busy but not sure what you’re actually making\, this mastermind discussion is for you. As a group\, we’ll talk through the key figures that drive profit in a cleaning business in a simple\, non-overwhelming way\, using real scenarios so you can sense-check your numbers and assumptions. We’ll help you spot common profit leaks like underpricing\, underestimated job times\, travel\, staffing costs\, and re-dos\, and discuss practical fixes you can apply straight away. You’ll leave with a clearer picture of what to track\, what to change\, and 2–3 confident decisions you can make quickly based on the numbers that matter most. \n\n\nThese weekly group masterminds are not recorded\, they are a safe space for our members to share ideas and solve problems together\, facilitated by a trained business coach.\n\n\n\n\n\n\n\n\n\n\n\n  \nIf you’re ready to run your cleaning business with more confidence\, stronger profits and a better team\, you’ll love our membership! \nJoin today and get instant access to:\n\nWeekly masterminds\nWeekly 121 mentoring calls\nTwo masterclasses a month\nA huge online training library\n£££s in discounts and member-only deals\nAll the documentation you’ll ever need to run your business properly\n\nAll for only £30 per month or £300 per year!
URL:https://dcbn.org.uk/event/mini-mastermind-do-you-know-your-numbers/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/01/know-your-numbers-non.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260211T130000
DTEND;TZID=Europe/London:20260211T133000
DTSTAMP:20260108T163906Z
CREATED:20260108T163906Z
LAST-MODIFIED:20260108T163906Z
UID:19774-1770814800-1770816600@dcbn.org.uk
SUMMARY:Mini Mastermind - Handling Price Objections
DESCRIPTION:Price objections can feel personal\, but they’re usually just uncertainty in disguise. In this mini mastermind\, we’ll unpack what your prospects are really asking when they say “That’s too expensive\,” and how to respond with calm confidence (without discounting or getting defensive). Learn from your fellow cleaning business owners what they say that actually works\, share your own wording\, and leave with a set of ready-to-use responses for the most common pushbacks. Come with your trickiest scenarios and we’ll workshop them together so you can protect your prices and win better-fit clients. \nThese weekly group masterminds are not recorded\, they are a safe space for our members to share ideas and solve problems together\, facilitated by a trained business coach.\n\n\n\n\n\n\n\n\n\n\n\n  \nIf you’re ready to run your cleaning business with more confidence\, stronger profits and a better team\, you’ll love our membership! \nJoin today and get instant access to:\n\nWeekly masterminds\nWeekly 121 mentoring calls\nTwo masterclasses a month\nA huge online training library\n£££s in discounts and member-only deals\nAll the documentation you’ll ever need to run your business properly\n\nAll for only £30 per month or £300 per year!
URL:https://dcbn.org.uk/event/mini-mastermind-handling-price-objections/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/01/handling-price-objections-non-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260211T180000
DTEND;TZID=Europe/London:20260211T190000
DTSTAMP:20260108T161646Z
CREATED:20260108T160246Z
LAST-MODIFIED:20260108T161646Z
UID:19750-1770832800-1770836400@dcbn.org.uk
SUMMARY:Training Masterclass - Systemise your Business in 90 Days
DESCRIPTION:If your business only runs smoothly when you’re on top of everything\, you don’t have a business\, you have a job with extra stress. In this live and interactive members only masterclass\, we’ll help you map out a simple 90-day plan to systemise the areas that cause the most chaos\, so things run consistently even when you’re not firefighting. We’ll cover the first systems to build\, how to keep them simple so they actually get used\, and how to create a weekly rhythm that keeps everything on track. You’ll leave knowing exactly what to focus on first and what to stop doing immediately. \n\n\nThese twice monthly training masterclasses give cleaning business owners practical\, proven steps to grow with more confidence\, covering the stuff that really matters like marketing\, sales\, recruitment\, team management\, customer service\, mindset and more! Every training masterclass is recorded and added to our vast training library\, so DCBN members can watch (or rewatch) anytime with 24/7 access via our exclusive members only area. \n\nIf you’re serious about building a more profitable cleaning business (without carrying everything yourself)\, our membership will help you lead with confidence and build a great team around you! \n\nJoin today and get instant access to:\n\nWeekly masterminds\nWeekly 121 mentoring calls\nTwo training masterclasses a month\nA huge online training library\n£££s in discounts and member-only deals\nAll the documentation you’ll ever need to run your cleaning business properly\n\nAll for just £30 per month or £300 per year!
URL:https://dcbn.org.uk/event/training-masterclass-systemise-your-business-in-90-days/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/01/systemise-non.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260218T130000
DTEND;TZID=Europe/London:20260218T150000
DTSTAMP:20260215T183323Z
CREATED:20260115T093107Z
LAST-MODIFIED:20260215T183323Z
UID:19802-1771419600-1771426800@dcbn.org.uk
SUMMARY:Manchester Cleaning Show Networking Lunch
DESCRIPTION:THIS IS FULLY BOOKED\, BUT EMAIL US IF YOU WANT TO COME ALONG AND WE’LL POP YOU ON OUR CANCELLATION LIST: info@dcbn.org.uk \nJoin us for a relaxed but high value networking lunch at The Ivy\, Manchester during this year’s cleaning show. \nIf you’re heading to the Manchester cleaning show (or not going to the show but in the area!)\, this is the perfect chance to step away from the buzz\, grab a great lunch and connect with other ambitious cleaning business owners who ‘get it’. Expect real conversations\, new contacts and the kind of ideas you only get when you’re sat around the table with people facing the same challenges and opportunities as you. \nWe’ll be meeting on Wednesday 18th February at 1pm at The Ivy\, Manchester. \nPlaces are limited and this one will fill quickly! \nA £10 non-refundable deposit secures your seat and will be refunded on attendance against the cost of your meal and any drinks. Please note: attendees will pay for their own meal and drinks. \nCome for lunch\, stay for the connections – we’d love to see you there!
URL:https://dcbn.org.uk/event/manchester-cleaning-show-networking-lunch/
LOCATION:The Ivy\, Manchester\, The Pavilion\, Byrom St\, Manchester\, M3 3HG
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/01/ivy-lunch-2026.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260225T130000
DTEND;TZID=Europe/London:20260225T133000
DTSTAMP:20260108T165013Z
CREATED:20260108T164915Z
LAST-MODIFIED:20260108T165013Z
UID:19786-1772024400-1772026200@dcbn.org.uk
SUMMARY:Mini Mastermind - Turning Complaints into Loyalty
DESCRIPTION:Complaints happen\, but losing a great client because of one issue doesn’t have to. In this mini mastermind\, we’ll share practical ways to respond to complaints so clients feel heard\, respected\, and confident staying with you. You’ll come away with language you can use immediately\, plus a simple process your team can follow so you’re not reinventing the wheel every time. The goal isn’t “never get complaints”\,  it’s to handle them so well that clients trust you more afterwards. \n\nThese weekly group masterminds are not recorded\, they are a safe space for our members to share ideas and solve problems together\, facilitated by a trained business coach. \n\n\n\n\n\n\n\n\n\n\n\n\nDCBN membership is perfect for cleaning business owners who want the confidence to make the right decisions\, the profit to grow sustainably\, and the support to build a business that delivers consistently happy customers! \n Join today and get instant access to: \n\nWeekly masterminds\nWeekly 121 mentoring calls\nTwo masterclasses a month\nA huge online training library\n£££s in discounts and member-only deals\nAll the documentation you’ll ever need to run your business properly\n\nAll for only £30 per month or £300 per year!
URL:https://dcbn.org.uk/event/mini-mastermind-turning-complaints-into-loyalty/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/01/complaints-into-loyalty-non.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260225T180000
DTEND;TZID=Europe/London:20260225T190000
DTSTAMP:20260108T160514Z
CREATED:20260108T160514Z
LAST-MODIFIED:20260108T160514Z
UID:19752-1772042400-1772046000@dcbn.org.uk
SUMMARY:Training Masterclass - Hiring a Reliable Cleaning Team
DESCRIPTION:Tired of no-shows\, last-minute excuses and constantly starting again from scratch? This live online members masterclass walks you through a practical hiring process designed to help you attract better applicants and build a team you can actually rely on. \n\nYou’ll learn what to change in your job adverts\, how to screen people quickly (without wasting hours on interviews)\, and how to run a trial shift that reveals who’s serious. Plus\, we’ll cover the onboarding basics that reduce early drop-off and protect your standards from day one. \n\nThese twice monthly training masterclasses give cleaning business owners practical\, proven steps to grow with more confidence\, covering the stuff that really matters like marketing\, sales\, recruitment\, team management\, customer service\, mindset and more! Every training masterclass is recorded and added to our vast training library\, so DCBN members can watch (or rewatch) anytime with 24/7 access via our exclusive members only area. \nWant more confidence in your decisions\, more profit in your bank and a team that pulls their weight? That’s exactly what our membership is here for! \n\nJoin today and get instant access to:\n\nWeekly masterminds\nWeekly 121 mentoring calls\nTwo training masterclasses a month\nA huge online training library\n£££s in discounts and member-only deals\nAll the documentation you’ll ever need to run your cleaning business properly\n\nAll for only £30 per month or £300 per year!
URL:https://dcbn.org.uk/event/training-masterclass-hiring-a-reliable-cleaning-team/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/01/reliable-team-non.png
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