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DTSTART;TZID=Europe/London:20250917T130000
DTEND;TZID=Europe/London:20250917T133000
DTSTAMP:20250827T111901Z
CREATED:20250827T111741Z
LAST-MODIFIED:20250827T111901Z
UID:19329-1758114000-1758115800@dcbn.org.uk
SUMMARY:Mini Mastermind - Handling Difficult Conversations with Staff
DESCRIPTION:Are you putting off tough conversations with your staff?\n\nYou’re not alone! Almost every cleaning business owner faces those moments when they need to address performance\, attitudes\, or sensitive issues. The good news? With the right approach\, these conversations can strengthen your team and boost your business. \nOur weekly members only mini masterminds provide a safe and supportive space for sharing experiences and solutions with other cleaning business owners\, guided by one of our trained business coaches. We meet every Wednesday at lunchtime on Zoom\, so it’s a great time to grab a sandwich and spend 30 minutes learning from each other! \nReady to take your business to the next level? Join us and build a stronger\, happier team together!
URL:https://dcbn.org.uk/event/mini-mastermind-handling-difficult-conversations-with-staff/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/08/Copy-of-mini-mastermind-4.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250910T180000
DTEND;TZID=Europe/London:20250910T190000
DTSTAMP:20250820T144643Z
CREATED:20250102T162032Z
LAST-MODIFIED:20250820T144643Z
UID:18521-1757527200-1757530800@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - Bounce Back Stronger!
DESCRIPTION:Managing a cleaning business can feel overwhelming – but with the right tools\, you can handle pressure without burning out!\n\nJoin us for a members only online Masterclass on Mastering Resilience and Managing Stress and learn how to stay calm under pressure\, bounce back from setbacks\, and build healthy habits that keep you energised. \nIn this session\, we’ll cover: \n• Understanding Stress Triggers: Identifying what causes stress in your business operations.\n• Daily Habits for Resilience: Practical self-care routines that keep you energised.\n• Handling Setbacks: How to bounce back from cancellations\, unhappy clients\, or staff turnover.\n• Mindfulness and Focus: Simple techniques to stay calm and focused under pressure. \nThis masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls! \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-bounce-back-stronger/
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/7-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250910T130000
DTEND;TZID=Europe/London:20250910T133000
DTSTAMP:20250827T110058Z
CREATED:20250731T120642Z
LAST-MODIFIED:20250827T110058Z
UID:19025-1757509200-1757511000@dcbn.org.uk
SUMMARY:Mini Mastermind - Creative ways to get your cleaning business noticed!
DESCRIPTION:Want your cleaning business to stand out from the crowd\, but not sure where to start?This week’s DCBN members-only mini mastermind is diving into creative ways to get your business noticed – beyond the usual flyers and Facebook posts. We’ll be sharing ideas\, success stories\, and practical tips you can put into action straight away.This is your chance to learn what’s working right now and get inspired by fellow business owners who’ve found unique ways to attract attention and grow.Don’t miss out\, these sessions are only open to DCBN members!Ready to take your business to the next level? Join us and get noticed for all the right reasons!
URL:https://dcbn.org.uk/event/mini-mastermind-creative-ways-to-get-your-cleaning-business-noticed/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/07/Copy-of-mini-mastermind-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250903T130000
DTEND;TZID=Europe/London:20250903T133000
DTSTAMP:20250827T110427Z
CREATED:20250731T120522Z
LAST-MODIFIED:20250827T110427Z
UID:19023-1756904400-1756906200@dcbn.org.uk
SUMMARY:Mini Mastermind - If you could fix one staff issue\, what would it be?
DESCRIPTION:Staff headaches are often one of the biggest challenges for any cleaning business owner\, whether it’s recruitment\, reliability\, motivation\, or managing performance.So if you could wave a magic wand and solve just one staff issue\, what would it be?\n\n\n\nThis week’s DCBN members-only mini mastermind is all about tackling the real people problems that keep you up at night!Join us to share your experiences\, get practical solutions from fellow business owners\, and discover how DCBN membership and our masterminds can help you build a stronger\, happier team.
URL:https://dcbn.org.uk/event/mini-mastermind-if-you-could-fix-one-staff-issue-what-would-it-be/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/07/Copy-of-mini-mastermind.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250827T130000
DTEND;TZID=Europe/London:20250827T133000
DTSTAMP:20250827T110602Z
CREATED:20250731T120333Z
LAST-MODIFIED:20250827T110602Z
UID:19021-1756299600-1756301400@dcbn.org.uk
SUMMARY:Mini Mastermind - Favourite time saving tips!
DESCRIPTION:Ever feel like there just aren’t enough hours in the day to run your cleaning business and still have a life?Between managing your team\, chasing new clients\, and handling all the paperwork\, it’s easy to feel stretched thin and constantly behind. That’s why this week’s DCBN members-only mini mastermind is all about sharing tried-and-tested time-saving tips for cleaning business owners.Join us to discover clever shortcuts\, practical tools\, and real-world strategies to help you reclaim your time and focus on what matters most. Want ongoing support and access to every mastermind session? Become a DCBN member and take the stress out of running your business!
URL:https://dcbn.org.uk/event/mini-mastermind-favourite-time-saving-tips/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/07/Copy-of-mini-mastermind-13.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250820T130000
DTEND;TZID=Europe/London:20250820T133000
DTSTAMP:20250731T120830Z
CREATED:20250731T120211Z
LAST-MODIFIED:20250731T120830Z
UID:19019-1755694800-1755696600@dcbn.org.uk
SUMMARY:Mini Mastermind - What's your favourite way to say thank you to loyal clients?
DESCRIPTION:We all know loyal clients are the backbone of any successful business\, but how do you show your appreciation and keep those relationships strong?Whether it’s a handwritten note\, a surprise discount\, a thoughtful gift\, or just a heartfelt phone call\, in this week’s DCBN members only mini mastermind\, we’ll be sharing our favourite ways to say thank you to our loyal clients and inspiring each other to go the extra mile!Join for instant access to weekly masterminds\, 121 mentoring calls\, supplier discounts\, documentation\, training\, support and an amazing community of like-minded cleaning business owners!
URL:https://dcbn.org.uk/event/mini-mastermind-whats-your-favourite-way-to-say-thank-you-to-loyal-clients/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/07/5.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250813T130000
DTEND;TZID=Europe/London:20250813T133000
DTSTAMP:20250731T120005Z
CREATED:20250731T120005Z
LAST-MODIFIED:20250731T120005Z
UID:19017-1755090000-1755091800@dcbn.org.uk
SUMMARY:Mini Mastermind - How you can use AI other than just to write stuff!
DESCRIPTION:Are you curious about using AI to save time\, streamline your systems\, boost your profits\, and solve real business headaches\, rather than just using it to write your emails? \n\n\n\nThen this week’s DCBN members only mini mastermind is definitely for you! \n\n\n\nJoin us to discuss practical\, easy-to-implement ways AI can help you with everything from managing your team to improving customer service and automating repetitive tasks. \n\n\n\nWant to stay ahead of the curve and get hands-on support with the latest tools? \nJoin the DCBN for access to our weekly masterminds\, 121 mentoring calls\, documents\, discounts\, training and a community that helps you build a smarter\, stronger business!
URL:https://dcbn.org.uk/event/mini-mastermind-how-you-can-use-ai-other-than-just-to-write-stuff/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/07/4.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250806T130000
DTEND;TZID=Europe/London:20250806T133000
DTSTAMP:20250731T115811Z
CREATED:20250731T115811Z
LAST-MODIFIED:20250731T115811Z
UID:19009-1754485200-1754487000@dcbn.org.uk
SUMMARY:Mini Mastermind - How to have a stress free holiday as a cleaning business owner!
DESCRIPTION:Are you dreading the idea of taking a holiday because you worry your business will grind to a halt without you?If the thought of switching off fills you with stress or guilt\, or you feel you can’t even take a holiday\, you are not alone!That’s why this week’s DCBN mini mastermind topic is “How to Have a Stress-Free Holiday as a Business Owner.”We’ll tackle the real challenges of stepping away and share actionable strategies to keep your business running smoothly while you recharge.Want ongoing support\, resources\, and access to our weekly masterminds? Join the DCBN today and discover how membership can help you build a great business and finally enjoy your business again!
URL:https://dcbn.org.uk/event/mini-mastermind-how-to-have-a-stress-free-holiday-as-a-cleaning-business-owner/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/07/9.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250602
DTEND;VALUE=DATE:20250604
DTSTAMP:20250521T122920Z
CREATED:20250220T173140Z
LAST-MODIFIED:20250521T122920Z
UID:18651-1748822400-1748995199@dcbn.org.uk
SUMMARY:Train the Trainer - Manchester
DESCRIPTION:Join us for an empowering 2-day workshop designed for cleaning business owners to help you take your training to the next level. Taking place at Ashton under Lyne\, just outside Manchester\, this workshop offers a unique opportunity to enhance your training skills\, learn best practice and connect with other cleaning business owners. This is a hands on practical course jam packed with content over two busy but inspiring days. \nDay 1 Highlights: \n\nThe Importance of Training: Discover why training is crucial for success.\nSession Setup: Learn how to set up effective training sessions.\nOnboarding Excellence: Provide new employees with the best start.\nPractical Skills: Master vacuuming\, mopping\, dusting\, and bathroom cleaning.\nSkill Practice: Reinforce learning through practical exercises.\nFeedback Techniques: Develop skills in giving constructive feedback.\nTeamwork: How to work effectively in pairs for optimal results.\n\nDay 2 Highlights: \n\nAdvanced Techniques: Explore detailed cleaning for kitchens and in-depth areas.\nSmooth Operations: Organise trainees for seamless cleaning sessions.\nProfessional Representation: Enhance customer service skills to represent your company.\nBusiness Application: Apply your learnings directly to your business for immediate impact.\n\nSecure your spot today and turn your training into a powerful asset for your business! \nThis training will take place at a stunning AirBnB property\, complete with cinema room! The cost of the two day workshop is £400\, with an additional cost of £100 for accommodation in a private room\, or £75 for a shared room for up to 3 nights. Breakfast and lunch included. PLEASE NOTE the two shared rooms contain at least 2 double beds so you can book with a cleaning friend without worrying you’ll be stuck in a bunk bed! \nCome and stay\, learn and network with other cleaning business owners and fast track your training using tried and tested techniques! Places are very limited so book now to avoid disappointment!
URL:https://dcbn.org.uk/event/train-the-trainer-manchester/
LOCATION:Ashton under Lyne
CATEGORIES:Training Workshops
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/02/airbnb-manchester.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250528T190000
DTEND;TZID=Europe/London:20250528T200000
DTSTAMP:20250511T090253Z
CREATED:20250102T163212Z
LAST-MODIFIED:20250511T090253Z
UID:18527-1748458800-1748462400@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - Job Descriptions that will Attract the Best Candidates
DESCRIPTION:Struggling to attract quality cleaners? Your job description might be the problem! Join us for this members only live and interactive online masterclass to learn how to craft compelling job ads that draw in top people in your local area. \nKey Points we will cover:\n• Appealing to the Right Candidates\n• Clear and Specific Requirements\n• Showcasing Your Company Culture\n• Where to Post\n• Call to Action \nAt the end of this masterclass\, you will have a job description template ready to attract the best cleaners to your business! \nThis masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls! \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-job-descriptions-that-will-attract-the-best-candidates/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/10.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250507T190000
DTEND;TZID=Europe/London:20250507T200000
DTSTAMP:20250131T153734Z
CREATED:20250102T162730Z
LAST-MODIFIED:20250131T153734Z
UID:18525-1746644400-1746648000@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - How to get more Reviews and Testimonials
DESCRIPTION:Did you know that glowing client reviews can drive more business than any ad campaign? \nClient reviews are the secret to growing your cleaning business – and in this members only online masterclass\, you’ll learn how to consistently gather positive feedback\, handle negative reviews\, and use testimonials to boost your business. \nWhat we’ll cover:\n• The best times to ask for reviews\n• How to craft the perfect request to get more responses\n• Turning reviews into powerful marketing tools \nThis masterclass will be recorded\, broadcast into our members only facebook group and also added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls! \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-how-to-get-more-reviews-and-testimonials/
LOCATION:Facebook Group Broadcast
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/9-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250502T130000
DTEND;TZID=Europe/London:20250502T160000
DTSTAMP:20250425T140856Z
CREATED:20250425T140856Z
LAST-MODIFIED:20250425T140856Z
UID:18813-1746190800-1746201600@dcbn.org.uk
SUMMARY:DCBN Meetup - Portsmouth
DESCRIPTION:Join DCBN Director Diane and your fellow local cleaning business owners for lunch/coffee and a catch up\, talking all things cleaning and sharing tips and ideas. The real strength of the DCBN is our community so this is your chance to be part of the best cleaning community out there. Members and non members welcome! Simply book in here to be added to the guest list and we’ll then add you to the private Whatsapp Group just for this meetup run by Diane so she can keep you posted on location\, etc. \nFriday 2nd May\, 1pm to 4pm – venue TBC shortly\, but will be around Portsmouth/Havant area
URL:https://dcbn.org.uk/event/dcbn-meetup-portsmouth/
LOCATION:Portsmouth
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/04/PORTSMOUTH-MEETUP.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250430T183000
DTEND;TZID=Europe/London:20250430T203000
DTSTAMP:20250325T153807Z
CREATED:20250325T151942Z
LAST-MODIFIED:20250325T153807Z
UID:18698-1746037800-1746045000@dcbn.org.uk
SUMMARY:DCBN FREE MARKETING MASTERCLASS
DESCRIPTION:Join us for a live and interactive online masterclass on all things marketing! \nThis is open to members AND non members and we’ll be sharing 2 hours of jam packed content on all the best free and low cost marketing strategies to use for your cleaning business. From social media to flyering to getting found on google\, we’ll cover it all! \nRSVP to book your place as this will be fully booked!
URL:https://dcbn.org.uk/event/dcbn-free-marketing-masterclass/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2024/06/free-marketing-masterclass.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250407
DTEND;VALUE=DATE:20250412
DTSTAMP:20250325T152617Z
CREATED:20250325T152617Z
LAST-MODIFIED:20250325T152617Z
UID:18702-1743984000-1744415999@dcbn.org.uk
SUMMARY:DCBN FREE 5 DAY MARKETING CHALLENGE 2025
DESCRIPTION:Struggling to Market Your Cleaning Business? \n\n\n\nFinding clients\, standing out in a competitive market and keeping work consistent can feel like a constant uphill battle. \n\n\n\nThat’s why we’re inviting you to join the FREE DCBN 5 Day Marketing Challenge! \n\n\n\nStarting Monday 7th April\, we’ll guide you through 5 days of practical tips\, expert support\, and marketing strategies tailored specifically for cleaning business owners. It’s designed to fit into your busy schedule and help you attract the clients you deserve. \n\n\n\nJoin our Challenge Facebook group on the link below and get ready to take the first step towards growing your business!\n\n\n\nhttps://www.facebook.com/groups/dcbn5daymarketingchallenge
URL:https://dcbn.org.uk/event/dcbn-free-5-day-marketing-challenge-2025/
LOCATION:Facebook Group
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/03/5-day-challenge-image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250326T190000
DTEND;TZID=Europe/London:20250326T200000
DTSTAMP:20250131T154315Z
CREATED:20250102T160147Z
LAST-MODIFIED:20250131T154315Z
UID:18512-1743015600-1743019200@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - Keep them coming back!
DESCRIPTION:Client Retention Strategies for Long Term Success \nWinning clients is one thing – keeping them is another! This live and interactive online masterclass will teach you how to build lasting client relationships that keep your schedule full and your income steady. Learn the secrets to exceptional service\, effective communication\, and simple loyalty strategies that make clients stick around. \n• Building Relationships: Small touches that show clients they are valued.\n• Surprise and Delight: Sending occasional thank-you notes or small gifts.\n• Consistency and Quality: Delivering high-quality service every time.\n• Regular Communication: Monthly newsletters\, check-ins\, and satisfaction surveys. \nThis masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-keep-them-coming-back/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/6-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250312T190000
DTEND;TZID=Europe/London:20250312T200000
DTSTAMP:20250313T135141Z
CREATED:20250102T161017Z
LAST-MODIFIED:20250313T135141Z
UID:18515-1741806000-1741809600@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - Instagram for Cleaners - Turn Likes into Bookings!
DESCRIPTION:Instagram isn’t just for selfies – it’s a powerful tool to attract local clients and showcase your cleaning services. In this members only online masterclass\, you’ll learn how to optimise your profile\, create content that drives engagement\, and turn followers into paying clients.  We will cover: \n• Setting Up a Professional Profile\n• Content That Converts\n• Stories and Reels for Engagement\n• Hashtags and Local Targeting\n• Building Community\n• Turning Followers into Clients \nThis masterclass will be recorded\, broadcast into our members only facebook group and also added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls! \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-instagram-for-cleaners-turn-likes-into-bookings/
LOCATION:Facebook Group Broadcast
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/insta.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250226T190000
DTEND;TZID=Europe/London:20250226T200000
DTSTAMP:20250313T134845Z
CREATED:20250102T161639Z
LAST-MODIFIED:20250313T134845Z
UID:18519-1740596400-1740600000@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - LinkedIn Masterclass
DESCRIPTION:Boost your commercial cleaning business with powerful online networking! \nLinkedIn is the gateway to commercial clients – if you know how to use it! This members only online masterclass will teach you how to build connections\, create compelling content\, and secure contracts with decision-makers in your area. \nKey Points:\n• Optimising Your LinkedIn Profile: Crafting a headline\, summary\, and services section that speaks directly to commercial clients.\n• Creating a Business Page: How to set up and manage a LinkedIn business page for your cleaning company.\n• Networking with Decision-Makers: How to connect with facility managers\, landlords\, and businesses in need of commercial cleaning.\n• Content for Authority: Posting thought leadership content\, client case studies\, and industry insights to position yourself as an expert.\n• LinkedIn Messaging and Outreach: How to write effective outreach messages that lead to meetings and proposals.\n• Recommendations and Referrals: Building trust through LinkedIn recommendations and leveraging existing clients for referrals. \nThis masterclass will be recorded and broadcast into our members only Facebook group and also added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-linkedin-masterclass/
LOCATION:Facebook Group Broadcast
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/4-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250212T190000
DTEND;TZID=Europe/London:20250212T200000
DTSTAMP:20250131T154722Z
CREATED:20250102T155816Z
LAST-MODIFIED:20250131T154722Z
UID:18510-1739386800-1739390400@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - Building a Rockstar Cleaning Team!
DESCRIPTION:A strong\, motivated team is the foundation of every successful cleaning business – and it all starts with company culture. In this live and interactive online masterclass\, you’ll learn how to create a positive\, supportive workplace that attracts and retains top people. \nDiscover how to hire for cultural fit\, foster team loyalty\, and build an environment where cleaners feel valued and driven to succeed. \n\nWhy attitude and values matter more than skills\, and how to spot candidates who align with your company’s ethos.\nPractical ways to establish a supportive\, inclusive environment that makes cleaners feel valued and motivated.\nHow to clearly express the mission of your business and ensure every team member feels connected to the bigger picture.\nThe role of regular praise\, incentives\, and team bonding activities in boosting morale and retention.\nBuilding trust by addressing concerns fairly\, fostering open communication\, and creating a feedback-driven environment.\nEncouraging team input on processes and policies to foster a sense of ownership and loyalty.\n\nThis online live masterclass will help you learn the skills you need to build a high-performing\, loyal cleaning team by prioritising company culture and creating a workplace where staff feel respected\, supported\, and part of a shared mission. \nThis masterclass will be recorded\, broadcast into our members only facebook group and also added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-building-a-rockstar-cleaning-team/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/rock.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250122T190000
DTEND;TZID=Europe/London:20250122T200000
DTSTAMP:20250120T223655Z
CREATED:20250102T155420Z
LAST-MODIFIED:20250120T223655Z
UID:18508-1737572400-1737576000@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS: Overcome Imposter Syndrome and Claim Your Success!
DESCRIPTION:Do you ever feel like you don’t deserve your success? \nYou’re not alone!  \nThis online members only masterclass will help you recognise imposter syndrome and develop the confidence to own your achievements. Walk away with practical strategies to silence self-doubt and step into your role as a capable\, confident cleaning business owner. \nKey Points: \n• Identifying Imposter Syndrome: Common signs and how it manifests in cleaning business owners.\n• Reframing Negative Thoughts: Practical exercises to challenge self-doubt.\n• Tracking Success: How to keep a “win journal” and use client feedback to validate your expertise.\n• Building Competence and Confidence: Focus on small\, consistent improvements to feel capable and deserving. \nThis masterclass will be recorded\, broadcast into our members only facebook group and also added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls! \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-overcome-imposter-syndrome-and-claim-your-success/
LOCATION:Facebook Group Broadcast
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250108T190000
DTEND;TZID=Europe/London:20250108T200000
DTSTAMP:20250102T152701Z
CREATED:20250102T152701Z
LAST-MODIFIED:20250102T152701Z
UID:18491-1736362800-1736366400@dcbn.org.uk
SUMMARY:DCBN Masterclass - Dream Big\, Plan Smart!
DESCRIPTION:Ready to take your cleaning business to the next level? \nThis members-only live and interactive online masterclass is designed to help you break free from the day-to-day hustle and start focussing on the bigger picture. \n\nVision Crafting Session – Define what success looks like for your business.\nGoal Setting – Turn your big ideas into clear\, actionable goals.\nStep-by-Step Action Planning – Break down goals into quarterly milestones and weekly tasks.\nTime Blocking for Growth – Learn how to make time for business development\, even with a busy schedule.\nGoal-Setting Workbook – A downloadable guide to help you stay organised and on track after the session.\n\nBy the end\, you’ll have a fully mapped-out plan to hit your targets and grow your business – without feeling overwhelmed. \n👉 This isn’t just about dreaming big – it’s about making it happen! \nThis masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-dream-big-plan-smart/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241218T190000
DTEND;TZID=Europe/London:20241218T200000
DTSTAMP:20240923T150021Z
CREATED:20240923T150021Z
LAST-MODIFIED:20240923T150021Z
UID:17994-1734548400-1734552000@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS: Business is a game - how to WIN!
DESCRIPTION:Are you ready to level up your cleaning business and start playing to win?  Join us for our live and interactive online masterclass\, “Business is a Game: How to Win!”\, designed for cleaning business owners who want to stop playing small and start achieving big wins. This masterclass will show you how to adopt a winner’s mindset and build a game plan that leads to long-term success. \n\nDevelop a Winning Mindset: Learn how to approach your business with resilience\, adaptability\, and a strategic outlook.\nCreate a Winning Strategy: Learn how to set clear\, achievable goals and build a business model that stands out in the marketplace.\nStreamline Operations: Discover the systems and processes that allow you to scale your business smoothly and efficiently.\nPlay the Long Game: Learn how to continuously refine your strategy\, innovate\, and overcome challenges to create a thriving\, sustainable business.\n\nLearn from successful cleaning business owners who have mastered the game and scaled their operations for success with real-world examples and actionable tips you can implement right away to see growth and improvement in your business. \nThis masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-business-is-a-game-how-to-win/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2024/09/win.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241211T190000
DTEND;TZID=Europe/London:20241211T200000
DTSTAMP:20241113T205925Z
CREATED:20240923T145320Z
LAST-MODIFIED:20241113T205925Z
UID:17991-1733943600-1733947200@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS: Pricing for Profit
DESCRIPTION:Is your pricing strategy maximising your profits? Too many cleaning business owners struggle with setting prices that cover costs\, make a profit\, and still attract clients. \nIn this game-changing masterclass\, “Pricing for Profit”\, we’ll walk you through how to price your services so you can grow your business\, increase your profits\, and stop leaving money on the table. \n\nLearn how to accurately calculate your expenses\, including hidden costs you might be overlooking\nDiscover how to set prices that ensure you’re making a healthy profit\, not just breaking even\nWhether it’s hourly or per job\, find out what works best for your business\nGain confidence in communicating your pricing and overcoming client pushback without losing the sale.\n\nThis members only masterclass is designed for cleaning business owners who want to ensure their pricing strategy supports sustainable growth and will help you learn how to boost profits without having to work more hours or take on more clients. \nThis masterclass will be recorded and initially broadcast in our members only Facebook group and then added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including regular live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-pricing-for-profit/
LOCATION:Facebook Group Broadcast
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2024/09/profit.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241209T110000
DTEND;TZID=Europe/London:20241209T130000
DTSTAMP:20240923T151800Z
CREATED:20240923T151551Z
LAST-MODIFIED:20240923T151800Z
UID:17997-1733742000-1733749200@dcbn.org.uk
SUMMARY:DCBN Meetup - North West
DESCRIPTION:Join DCBN Director Louise and your fellow local cleaning business owners for a coffee and a catch up\, talking all things cleaning and sharing tips and ideas. The real strength of the DCBN is our community so this is your chance to be part of the best cleaning community out there. Members and non members welcome! Simply book in here to be added to the guest list and we’ll then add you to the private Whatsapp Group just for this meetup run by Louise so she can keep you posted on location\, etc. \nMonday 9th December at 11am – Trafford Centre\, Manchester\, John Lewis cafe
URL:https://dcbn.org.uk/event/dcbn-meetup-north-west/
LOCATION:Trafford Centre\, Manchester
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2024/02/DCBN-NORTH-WEST-MEETUPS.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241125T100000
DTEND;TZID=Europe/London:20241125T120000
DTSTAMP:20241111T164308Z
CREATED:20240228T160734Z
LAST-MODIFIED:20241111T164308Z
UID:16699-1732528800-1732536000@dcbn.org.uk
SUMMARY:DCBN Meetup - Yorkshire
DESCRIPTION:Join DCBN Director Diane and your fellow local cleaning business owners for a coffee and a catch up\, talking all things cleaning and sharing tips and ideas. The real strength of the DCBN is our community so this is your chance to be part of the best cleaning community out there. Members and non members welcome! Simply book in here to be added to the guest list and we’ll then add you to the private Whatsapp Group just for this meetup run by Diane so she can keep you posted on location\, etc. \nMonday 25th November at 10am – Costa Coffee\, inside Wetherby Services\, junction 46\, A1
URL:https://dcbn.org.uk/event/dcbn-meetup-yorkshire-december/
LOCATION:Costa Coffee\, Wetherby Services
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2024/02/DCBN-YORKSHIRE-MEETUPS.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241122T190000
DTEND;TZID=Europe/London:20241122T235500
DTSTAMP:20241021T135234Z
CREATED:20240620T145328Z
LAST-MODIFIED:20241021T135234Z
UID:17390-1732302000-1732319700@dcbn.org.uk
SUMMARY:DCBN Domestic Cleaning Industry Awards 2024 - SOLD OUT!!!
DESCRIPTION:Celebrating Excellence in the Cleaning Industry for the fourth year running!\nThe Domestic Cleaning Business Network (DCBN) is thrilled to announce the fourth annual Domestic Cleaning Industry Awards 2024. These prestigious awards aim to honour and celebrate the outstanding achievements and innovations within the UK’s domestic cleaning sector and this year the Awards ceremony will be an in person event for the first time! \nJoin Us for the Celebration\nThe awards ceremony will be held on Friday 22nd November 2024 at the Heart of England Conference and Events Centre. It promises to be an evening of celebration\, inspiration\, and recognition\, bringing together the best and brightest in the domestic cleaning industry. \nTicket price includes 3 course meal and dancing! \nTICKETS ARE NOW SOLD OUT. Email admin@dcbn.org.uk to go on our reserve list\, but we can’t promise you’ll get a ticket now sorry!
URL:https://dcbn.org.uk/event/dcbn-domestic-cleaning-industry-awards-2024/
LOCATION:Heart of England Conference and Events Centre\, Meriden Road\, Coventry\, CV7 8DX
ATTACH;FMTTYPE=image/webp:https://dcbn.org.uk/wp-content/uploads/2024/06/awards-2024-dinner2.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241120T190000
DTEND;TZID=Europe/London:20241120T200000
DTSTAMP:20241029T214016Z
CREATED:20240923T144203Z
LAST-MODIFIED:20241029T214016Z
UID:17988-1732129200-1732132800@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS: The Perfect Kitchen Clean
DESCRIPTION:Join us for this exclusive online live and interactive masterclass\, where you’ll learn exactly how to train your team to clean a kitchen with precision and efficiency. Whether you’re onboarding new starters or looking to sharpen the skills of your seasoned pros\, this masterclass will equip you with the tools and techniques to really elevate your staff training and your service quality. \n\nEssential Kitchen Cleaning Techniques: From tackling greasy hobs to polishing taps\, we cover every inch of a kitchen\nStep-by-Step Training Plan: Follow our proven process for teaching your staff how to clean each area with attention to detail and efficiency\nQuality Control: Develop a comprehensive checklist to ensure your team consistently meet your high standards\, every single time.\n\nFind out what it takes to impress clients\, get new starters up and running quickly and more easily grow your business\, learn how to break tasks down\, give effective feedback and train staff to work smarter\, not harder. \nThe recording of this masterclass will be added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-the-perfect-kitchen-clean/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2024/09/kitchen-clean.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241118T100000
DTEND;TZID=Europe/London:20241118T120000
DTSTAMP:20241111T145918Z
CREATED:20240923T151727Z
LAST-MODIFIED:20241111T145918Z
UID:18000-1731924000-1731931200@dcbn.org.uk
SUMMARY:DCBN Meetup - South East
DESCRIPTION:Join DCBN Director Diane and your fellow local cleaning business owners for a coffee and a catch up\, talking all things cleaning and sharing tips and ideas. The real strength of the DCBN is our community so this is your chance to be part of the best cleaning community out there. Members and non members welcome! Simply book in here to be added to the guest list and we’ll then add you to the private Whatsapp Group just for this meetup run by Diane so she can keep you posted on location\, etc. \nMonday 18th November\, 10am at Costa Coffee\, Maidstone Services\, Junction 8\, M20
URL:https://dcbn.org.uk/event/dcbn-meetup-south-east/
LOCATION:Costa Coffee\, Maidstone Services
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2024/02/DCBN-SOUTH-EAST-MEETUPS.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241106T190000
DTEND;TZID=Europe/London:20241113T200000
DTSTAMP:20241029T213912Z
CREATED:20240923T141630Z
LAST-MODIFIED:20241029T213912Z
UID:17980-1730919600-1731528000@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS: Cleaning Business Exit Blueprint
DESCRIPTION:In this masterclass\, we will dive deep into the Cleaning Business Exit Blueprint\, a complete roadmap to help cleaning business owners plan and execute a successful exit. Whether you’re considering selling\, passing the business on\, or shutting it down\, this workshop covers all aspects of preparing for your next chapter. We’ll explore how to maximise your business’s value\, handle the legal and financial aspects\, and emotionally prepare for a smooth transition. \n\nUnderstand the importance of having a clear plan\, even if you’re years away from exiting\nExplore the different reasons owners decide to exit and how that affects the strategy\nThe essential tasks you need to complete to prepare for a successful exit\nFinancial\, operational\, and client-based considerations to ensure your business runs smoothly without you\nLearn how to make your business more attractive to potential buyers\nWhat to consider when planning a family succession or employee buyout\nLearn how to prepare emotionally for the transition\n\nThis live and interactive masterclass is perfect for cleaning business owners who are considering exiting their business in the near or distant future. Whether you’re planning to sell\, transfer to family\, or simply wind down operations\, this masterclass will provide you with the blueprint you need to exit successfully. \nThis masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-cleaning-business-exit-blueprint/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2024/09/exit-blueprint.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241101T190000
DTEND;TZID=Europe/London:20241101T200000
DTSTAMP:20241030T212906Z
CREATED:20240923T142919Z
LAST-MODIFIED:20241030T212906Z
UID:17985-1730487600-1730491200@dcbn.org.uk
SUMMARY:DCBN Masterclass - Create an Effective Staff Training Plan
DESCRIPTION:Well-trained staff work more efficiently\, leading to better productivity\, reduced mistakes\, and improved profitability and a standardised training plan ensures every team member delivers high-quality service\, improving client satisfaction and retention. \n\nEmpower Your Team: Show your employees that you value their professional development and care about their success on the job.\nSave Time and Reduce Stress: A clear\, structured training plan means fewer mistakes\, less time fixing issues\, and more time focusing on growing your business.\nTake Pride in Your Business’s Reputation: Ensure your team consistently delivers the quality service that sets you apart from the competition.\n\nInvesting in creating a solid staff training plan doesn’t just benefit your employees\, it directly impacts your bottom line by ensuring consistent\, high-quality service\, better customer satisfaction\, and long-term employee retention. With the right training plan in place\, your business will run smoother\, allowing you to scale and grow more effectively. This members only live and interactive masterclass will give you the tools you need to create an effective staff training plan that can be implemented straight away into your business. \nThe recording of this masterclass will be added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-create-an-effective-staff-training-plan/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2024/09/staff-training.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241009T190000
DTEND;TZID=Europe/London:20241009T200000
DTSTAMP:20240923T141716Z
CREATED:20240923T132944Z
LAST-MODIFIED:20240923T141716Z
UID:17974-1728500400-1728504000@dcbn.org.uk
SUMMARY:Lifestyle AND Profit - you can have both!
DESCRIPTION:Learn how to build a profitable cleaning business while gaining more freedom and time for what matters most! \n\nAre you overworked and underpaid?\nStruggle with managing your time?\nLooking to increase your profitability without sacrificing your personal life?\n\nIn this members only live and interactive online masterclass we will cover: \n\nHow to grow a cleaning business that’s not only profitable\, but also allows you to enjoy a balanced lifestyle\nStrategies to restructure your business\, improve efficiency and reclaim your time\nDifferent business models and how to choose the one that fits your financial and personal goals\nHow to price your service for maximum profitability\, ensuring you’re not overworked or underpaid\nTime-saving tools and systems to streamline operations\, automate tasks\, and free up your schedule\nHow to prepare your business for long-term growth without requiring your constant involvement\n\nBeat the overwhelm and join us for a content packed session guaranteed to transform your business! \nThis masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/lifestyle-and-profit-you-can-have-both/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2024/09/lifestyle-and-profit.png
END:VEVENT
END:VCALENDAR