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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251112T180000
DTEND;TZID=Europe/London:20251112T190000
DTSTAMP:20251009T113607Z
CREATED:20250102T163810Z
LAST-MODIFIED:20251009T113607Z
UID:18530-1762970400-1762974000@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - Interviewing and Onboarding
DESCRIPTION:Hiring the right team can make or break your business. In this live and interactive members only online masterclass\, we’ll guide you through crafting effective interview questions\, spotting red flags early\, and creating an onboarding process that sets new staff up for success so you can build a reliable\, high-performing team from the start! \nKey Points we will cover: \n\nCrafting Great Interview Questions\nSpotting Red Flags Early\nOnboarding for Success\nTrial Periods and Feedback\nBuilding Culture from Day One\n\nThis masterclass will also be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet\, you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-master-interviewing-and-onboarding/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/11-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251112T130000
DTEND;TZID=Europe/London:20251112T133000
DTSTAMP:20251009T115249Z
CREATED:20251009T114833Z
LAST-MODIFIED:20251009T115249Z
UID:19488-1762952400-1762954200@dcbn.org.uk
SUMMARY:Mini Mastermind - Building a Strong Team Culture in your Cleaning Business
DESCRIPTION:Discover proven strategies to create a connected\, motivated\, and supportive team in your cleaning business\, even when you can’t always meet in person. In this mastermind we will explore creative ideas that will help you foster a thriving culture. These weekly masterminds are a chance to share ideas and gain support from fellow members\, in a supportive environment\, facilitated by one of our trained business coaches\, Diane and Louise. \nJoin us on Zoom from 1pm to 1.30pm for real talk\, top tips\, and a supportive space to share what works (and what doesn’t!). \nMini Masterminds are a big DCBN member benefit – held every week and always focused on helping with the challenges you face running your cleaning business. \nNot a member yet? Become a member and get instant access to these sessions and more! \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/mini-mastermind-building-a-strong-team-culture-in-your-cleaning-business/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/10/team-culture.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251105T130000
DTEND;TZID=Europe/London:20251105T133000
DTSTAMP:20251009T113016Z
CREATED:20251007T112956Z
LAST-MODIFIED:20251009T113016Z
UID:19481-1762347600-1762349400@dcbn.org.uk
SUMMARY:Mini Mastermind - Recruitment Refresher: Interview Tips
DESCRIPTION:Quick recruitment refresher for you and this one’s all about interview tips – from setting them up\, where to do them and great questions to ask! \nThese masterminds are a quick 30 minutes each week of sharing ideas and tips with other DCBN members in a safe space\, facilitated by one of our trained business coaches\, Diane and Louise. \nOur membership and these weekly masterminds are perfect for cleaning business owners who want to boost their confidence\, protect their profits\, and attract the right clients. JOIN TODAY and get instant access to the masterminds\, twice monthly masterclasses\, our huge online training library\, £££s of discounts and deals\, all the documentation you will ever need and weekly 121 mentoring calls for just £30 a month or £300 a year!
URL:https://dcbn.org.uk/event/recruitment-refresher-interview-tips/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/10/interview-tips.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251029T180000
DTEND;TZID=Europe/London:20251029T190000
DTSTAMP:20251009T113835Z
CREATED:20250102T165138Z
LAST-MODIFIED:20251009T113835Z
UID:18537-1761760800-1761764400@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - Facebook for Cleaners
DESCRIPTION:Build your business in a Meta Way! \nFacebook is more than just social – it’s a lead-generating machine! Join this live and interactive members only online masterclass to learn how to grow your cleaning business by engaging local communities\, posting the right content\, and using ads to drive leads. \nKey Points we will cover: \n\nOptimising Your Facebook Page\nPosting for Engagement\nFacebook Groups and Community Engagement\nRunning Effective Facebook Ads\nLeveraging Reviews and Testimonials:\nUsing Facebook Messenger for Bookings\n\nThis masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-facebook-for-cleaners/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/14-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251029T130000
DTEND;TZID=Europe/London:20251029T133000
DTSTAMP:20251009T113042Z
CREATED:20251007T111914Z
LAST-MODIFIED:20251009T113042Z
UID:19478-1761742800-1761744600@dcbn.org.uk
SUMMARY:Mini Mastermind - Mastering the Perfect Quote: Pricing for Profit
DESCRIPTION:In this members only mini mastermind\, we’re going to be taking the guesswork out of quoting! We’ll cover pricing strategies\, common pitfalls\, how to show value so we can build clear\, profirabnle quotes that clients understand and trust. \nThese masterminds are a quick 30 minutes each week of sharing ideas and tips with other DCBN members in a safe space\, facilitated by our trained business coaches\, Diane and Louise. \nOur membership and these weekly masterminds are perfect for cleaning business owners who want to boost their confidence\, protect their profits\, and attract the right clients. JOIN TODAY and get instant access to the masterminds\, twice monthly masterclasses\, our huge online training library\, £££s of discounts and deals\, all the documentation you will ever need and weekly 121 mentoring calls for just £30 a month or £300 a year!
URL:https://dcbn.org.uk/event/mastering-the-perfect-quote-pricing-for-profit/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/10/perfect-quote.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251022T130000
DTEND;TZID=Europe/London:20251022T133000
DTSTAMP:20251009T113104Z
CREATED:20251007T111157Z
LAST-MODIFIED:20251009T113104Z
UID:19474-1761138000-1761139800@dcbn.org.uk
SUMMARY:Mini Mastermind - Turning one off clients into loyal regular customers
DESCRIPTION:In this members only mini mastermind\, we’re going to be discussing how to turn one-time jobs into long-term\, loyal clients. With ideas on follow-up techniques\, value-adds\, and simple systems to boost repeat business\, this mastermind will be a great way to share ideas and learn from each other. \nOur membership and these weekly masterminds are perfect for cleaning business owners who want to boost their confidence\, protect their profits\, and attract the right clients. JOIN TODAY and get instant access to the masterminds\, twice monthly masterclasses\, our huge online training library\, £££s of discounts and deals\, all the documentation you will ever need and weekly 121 mentoring calls for just £30 a month or £300 a year!
URL:https://dcbn.org.uk/event/turning-one-off-clients-into-loyal-regular-customers/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/10/loyal-customers.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251015T180000
DTEND;TZID=Europe/London:20251015T190000
DTSTAMP:20251009T113844Z
CREATED:20250102T164708Z
LAST-MODIFIED:20251009T113844Z
UID:18535-1760551200-1760554800@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - How to be a great boss!
DESCRIPTION:It’s time to stop working in your business and start leading it! \nThis members-only online masterclass will help you shift your mindset from Worker to Leader\, empowering you to think strategically and make decisions that drive growth. Discover how to lead with confidence and plan for long-term success. \nWe will cover: \n\nFrom Worker to Leader: How to transition from doing the cleaning to overseeing operations.\nDecision-Making with Confidence: How to make strategic choices without second-guessing.\nLeading by Example: Cultivating leadership qualities that inspire your team.\nMindset Shift: The mindset you need to lead your team effectively.\n\nThis masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls! \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-how-to-be-a-great-boss/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/13.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251015T130000
DTEND;TZID=Europe/London:20251015T133000
DTSTAMP:20250827T114707Z
CREATED:20250827T114707Z
LAST-MODIFIED:20250827T114707Z
UID:19343-1760533200-1760535000@dcbn.org.uk
SUMMARY:Mini Mastermind - Practical ways to avoid burnout as a cleaning business owner!
DESCRIPTION:Cleaning business owners are always juggling. Whether it’s cleaning\, marketing\, admin\, team management\, or just trying to have a family life\, it leaves little time to recharge our batteries! \nJoin this week’s 30-minute Zoom mastermind to share and discover practical ways to avoid burnout\, with real-life tips from fellow business owners and support from a trained business coach. \nWalk away with actionable strategies\, renewed energy\, and a reminder that looking after yourself is key to looking after your business. \nOur membership and these weekly masterminds are perfect for cleaning business owners who want to boost their confidence\, protect their profits\, and attract the right clients. JOIN TODAY and get instant access to the masterminds\, twice monthly masterclasses\, our huge online training library\, £££s of discounts and deals\, all the documentation you will ever need and weekly 121 mentoring calls for just £30 a month or £300 a year!
URL:https://dcbn.org.uk/event/mini-mastermind-practical-ways-to-avoid-burnout-as-a-cleaning-business-owner/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/08/Copy-of-mini-mastermind-12.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251008T130000
DTEND;TZID=Europe/London:20251008T133000
DTSTAMP:20250827T114017Z
CREATED:20250827T114017Z
LAST-MODIFIED:20250827T114017Z
UID:19340-1759928400-1759930200@dcbn.org.uk
SUMMARY:Mini Mastermind - What's your favourite way to celebrate a win in your business?
DESCRIPTION:Business owners are quick to tackle problems and chase the next goal\, but rarely pause to celebrate their wins. So take 30 minutes to swap uplifting ways to mark your successes with fellow cleaning business owners on Zoom\, guided by a supportive business coach. \nYou’ll leave with fresh motivation\, new celebration ideas\, and a reminder to savour every milestone\, big or small. \nOur membership and these weekly masterminds are perfect for cleaning business owners who want to boost their confidence\, protect their profits\, and attract the right clients. JOIN TODAY and get instant access to the masterminds\, twice monthly masterclasses\, our huge online training library\, £££s of discounts and deals\, all the documentation you will ever need and weekly 121 mentoring calls for just £30 a month or £300 a year!
URL:https://dcbn.org.uk/event/mini-mastermind-whats-your-favourite-way-to-celebrate-a-win-in-your-business/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/08/Copy-of-mini-mastermind-9.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251001T130000
DTEND;TZID=Europe/London:20251001T133000
DTSTAMP:20250827T113055Z
CREATED:20250827T113055Z
LAST-MODIFIED:20250827T113055Z
UID:19336-1759323600-1759325400@dcbn.org.uk
SUMMARY:Mini Mastermind - How to get more word of mouth referrals
DESCRIPTION:Unlock the secrets to more word-of-mouth referrals in just 30 minutes! \nJoin our Zoom mastermind to swap real-life strategies with fellow cleaning business owners and get expert guidance from a trained business coach. \nLeave with actionable tips\, fresh ideas\, and the confidence to grow your referral network. \nOur membership and these weekly masterminds are perfect for cleaning business owners who want to boost their confidence\, protect their profits\, and attract the right clients. JOIN TODAY and get instant access to the masterminds\, twice monthly masterclasses\, our huge online training library\, £££s of discounts and deals\, all the documentation you will ever need and weekly 121 mentoring calls for just £30 a month or £300 a year!
URL:https://dcbn.org.uk/event/mini-mastermind-how-to-get-more-word-of-mouth-referrals/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/08/Copy-of-mini-mastermind-8.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250924T180000
DTEND;TZID=Europe/London:20250924T190000
DTSTAMP:20250820T141857Z
CREATED:20250820T141611Z
LAST-MODIFIED:20250820T141857Z
UID:19319-1758736800-1758740400@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - How to use AI to Power up your Cleaning Business
DESCRIPTION:If all you know about AI is ChatGPT\, prepare to have your mind blown! \nJoin this exclusive DCBN members-only online masterclass and discover how using artificial intelligence can save you time\, boost your profits\, and help you work smarter\, not harder! “ \n\n\nWe’ll break down real-world AI tools and show you practical ways to automate your admin and marketing\, enhance customer service\, streamline recruitment\, and really get ahead of the competition (no tech jargon\, we promise!). \n\nPerfect for cleaning business owners who want to grow with confidence and future proof your business\, this session will give you easy wins and actionable strategies you can start using right away. \n\n\n\nJoin the DCBN HERE to get instant access to our twice monthly masterclasses\, weekly mini masterminds\, weekly 121 mentoring calls\, our huge online training library\, documents\, discounts and more for just £30 a month!
URL:https://dcbn.org.uk/event/dcbn-masterclass-how-to-use-ai-to-power-up-your-cleaning-business/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/08/USING-AI.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250924T130000
DTEND;TZID=Europe/London:20250924T133000
DTSTAMP:20250827T112607Z
CREATED:20250827T112607Z
LAST-MODIFIED:20250827T112607Z
UID:19333-1758718800-1758720600@dcbn.org.uk
SUMMARY:Mini Mastermind - How to Handle the "You're too expensive!" Conversation!
DESCRIPTION:Ever been told your prices are too high? You’re not alone and you don’t have to face those tricky conversations unprepared. Join our focused mini mastermind and discover proven strategies to confidently tackle the “you’re too expensive!” objection. \nThis is your chance to turn price objections into opportunities. Walk away feeling empowered\, professional\, and ready to grow your business\, without lowering your standards. \nOur membership and these weekly masterminds are perfect for cleaning business owners who want to boost their confidence\, protect their profits\, and attract the right clients. JOIN TODAY and get instant access to the masterminds\, twice monthly masterclasses\, our huge online training library\, £££s of discounts and deals\, all the documentation you will ever need and weekly 121 mentoring calls for just £30 a month or £300 a year!
URL:https://dcbn.org.uk/event/mini-mastermind-how-to-handle-the-youre-too-expensive-conversation/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/08/Copy-of-mini-mastermind-6.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250917T130000
DTEND;TZID=Europe/London:20250917T133000
DTSTAMP:20250827T111901Z
CREATED:20250827T111741Z
LAST-MODIFIED:20250827T111901Z
UID:19329-1758114000-1758115800@dcbn.org.uk
SUMMARY:Mini Mastermind - Handling Difficult Conversations with Staff
DESCRIPTION:Are you putting off tough conversations with your staff?\n\nYou’re not alone! Almost every cleaning business owner faces those moments when they need to address performance\, attitudes\, or sensitive issues. The good news? With the right approach\, these conversations can strengthen your team and boost your business. \nOur weekly members only mini masterminds provide a safe and supportive space for sharing experiences and solutions with other cleaning business owners\, guided by one of our trained business coaches. We meet every Wednesday at lunchtime on Zoom\, so it’s a great time to grab a sandwich and spend 30 minutes learning from each other! \nReady to take your business to the next level? Join us and build a stronger\, happier team together!
URL:https://dcbn.org.uk/event/mini-mastermind-handling-difficult-conversations-with-staff/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/08/Copy-of-mini-mastermind-4.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250910T180000
DTEND;TZID=Europe/London:20250910T190000
DTSTAMP:20250820T144643Z
CREATED:20250102T162032Z
LAST-MODIFIED:20250820T144643Z
UID:18521-1757527200-1757530800@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - Bounce Back Stronger!
DESCRIPTION:Managing a cleaning business can feel overwhelming – but with the right tools\, you can handle pressure without burning out!\n\nJoin us for a members only online Masterclass on Mastering Resilience and Managing Stress and learn how to stay calm under pressure\, bounce back from setbacks\, and build healthy habits that keep you energised. \nIn this session\, we’ll cover: \n• Understanding Stress Triggers: Identifying what causes stress in your business operations.\n• Daily Habits for Resilience: Practical self-care routines that keep you energised.\n• Handling Setbacks: How to bounce back from cancellations\, unhappy clients\, or staff turnover.\n• Mindfulness and Focus: Simple techniques to stay calm and focused under pressure. \nThis masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls! \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-bounce-back-stronger/
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/7-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250910T130000
DTEND;TZID=Europe/London:20250910T133000
DTSTAMP:20250827T110058Z
CREATED:20250731T120642Z
LAST-MODIFIED:20250827T110058Z
UID:19025-1757509200-1757511000@dcbn.org.uk
SUMMARY:Mini Mastermind - Creative ways to get your cleaning business noticed!
DESCRIPTION:Want your cleaning business to stand out from the crowd\, but not sure where to start?This week’s DCBN members-only mini mastermind is diving into creative ways to get your business noticed – beyond the usual flyers and Facebook posts. We’ll be sharing ideas\, success stories\, and practical tips you can put into action straight away.This is your chance to learn what’s working right now and get inspired by fellow business owners who’ve found unique ways to attract attention and grow.Don’t miss out\, these sessions are only open to DCBN members!Ready to take your business to the next level? Join us and get noticed for all the right reasons!
URL:https://dcbn.org.uk/event/mini-mastermind-creative-ways-to-get-your-cleaning-business-noticed/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/07/Copy-of-mini-mastermind-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250903T130000
DTEND;TZID=Europe/London:20250903T133000
DTSTAMP:20250827T110427Z
CREATED:20250731T120522Z
LAST-MODIFIED:20250827T110427Z
UID:19023-1756904400-1756906200@dcbn.org.uk
SUMMARY:Mini Mastermind - If you could fix one staff issue\, what would it be?
DESCRIPTION:Staff headaches are often one of the biggest challenges for any cleaning business owner\, whether it’s recruitment\, reliability\, motivation\, or managing performance.So if you could wave a magic wand and solve just one staff issue\, what would it be?\n\n\n\nThis week’s DCBN members-only mini mastermind is all about tackling the real people problems that keep you up at night!Join us to share your experiences\, get practical solutions from fellow business owners\, and discover how DCBN membership and our masterminds can help you build a stronger\, happier team.
URL:https://dcbn.org.uk/event/mini-mastermind-if-you-could-fix-one-staff-issue-what-would-it-be/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/07/Copy-of-mini-mastermind.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250827T130000
DTEND;TZID=Europe/London:20250827T133000
DTSTAMP:20250827T110602Z
CREATED:20250731T120333Z
LAST-MODIFIED:20250827T110602Z
UID:19021-1756299600-1756301400@dcbn.org.uk
SUMMARY:Mini Mastermind - Favourite time saving tips!
DESCRIPTION:Ever feel like there just aren’t enough hours in the day to run your cleaning business and still have a life?Between managing your team\, chasing new clients\, and handling all the paperwork\, it’s easy to feel stretched thin and constantly behind. That’s why this week’s DCBN members-only mini mastermind is all about sharing tried-and-tested time-saving tips for cleaning business owners.Join us to discover clever shortcuts\, practical tools\, and real-world strategies to help you reclaim your time and focus on what matters most. Want ongoing support and access to every mastermind session? Become a DCBN member and take the stress out of running your business!
URL:https://dcbn.org.uk/event/mini-mastermind-favourite-time-saving-tips/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/07/Copy-of-mini-mastermind-13.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250820T130000
DTEND;TZID=Europe/London:20250820T133000
DTSTAMP:20250731T120830Z
CREATED:20250731T120211Z
LAST-MODIFIED:20250731T120830Z
UID:19019-1755694800-1755696600@dcbn.org.uk
SUMMARY:Mini Mastermind - What's your favourite way to say thank you to loyal clients?
DESCRIPTION:We all know loyal clients are the backbone of any successful business\, but how do you show your appreciation and keep those relationships strong?Whether it’s a handwritten note\, a surprise discount\, a thoughtful gift\, or just a heartfelt phone call\, in this week’s DCBN members only mini mastermind\, we’ll be sharing our favourite ways to say thank you to our loyal clients and inspiring each other to go the extra mile!Join for instant access to weekly masterminds\, 121 mentoring calls\, supplier discounts\, documentation\, training\, support and an amazing community of like-minded cleaning business owners!
URL:https://dcbn.org.uk/event/mini-mastermind-whats-your-favourite-way-to-say-thank-you-to-loyal-clients/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/07/5.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250813T130000
DTEND;TZID=Europe/London:20250813T133000
DTSTAMP:20250731T120005Z
CREATED:20250731T120005Z
LAST-MODIFIED:20250731T120005Z
UID:19017-1755090000-1755091800@dcbn.org.uk
SUMMARY:Mini Mastermind - How you can use AI other than just to write stuff!
DESCRIPTION:Are you curious about using AI to save time\, streamline your systems\, boost your profits\, and solve real business headaches\, rather than just using it to write your emails? \n\n\n\nThen this week’s DCBN members only mini mastermind is definitely for you! \n\n\n\nJoin us to discuss practical\, easy-to-implement ways AI can help you with everything from managing your team to improving customer service and automating repetitive tasks. \n\n\n\nWant to stay ahead of the curve and get hands-on support with the latest tools? \nJoin the DCBN for access to our weekly masterminds\, 121 mentoring calls\, documents\, discounts\, training and a community that helps you build a smarter\, stronger business!
URL:https://dcbn.org.uk/event/mini-mastermind-how-you-can-use-ai-other-than-just-to-write-stuff/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/07/4.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250806T130000
DTEND;TZID=Europe/London:20250806T133000
DTSTAMP:20250731T115811Z
CREATED:20250731T115811Z
LAST-MODIFIED:20250731T115811Z
UID:19009-1754485200-1754487000@dcbn.org.uk
SUMMARY:Mini Mastermind - How to have a stress free holiday as a cleaning business owner!
DESCRIPTION:Are you dreading the idea of taking a holiday because you worry your business will grind to a halt without you?If the thought of switching off fills you with stress or guilt\, or you feel you can’t even take a holiday\, you are not alone!That’s why this week’s DCBN mini mastermind topic is “How to Have a Stress-Free Holiday as a Business Owner.”We’ll tackle the real challenges of stepping away and share actionable strategies to keep your business running smoothly while you recharge.Want ongoing support\, resources\, and access to our weekly masterminds? Join the DCBN today and discover how membership can help you build a great business and finally enjoy your business again!
URL:https://dcbn.org.uk/event/mini-mastermind-how-to-have-a-stress-free-holiday-as-a-cleaning-business-owner/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/07/9.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250602
DTEND;VALUE=DATE:20250604
DTSTAMP:20250521T122920Z
CREATED:20250220T173140Z
LAST-MODIFIED:20250521T122920Z
UID:18651-1748822400-1748995199@dcbn.org.uk
SUMMARY:Train the Trainer - Manchester
DESCRIPTION:Join us for an empowering 2-day workshop designed for cleaning business owners to help you take your training to the next level. Taking place at Ashton under Lyne\, just outside Manchester\, this workshop offers a unique opportunity to enhance your training skills\, learn best practice and connect with other cleaning business owners. This is a hands on practical course jam packed with content over two busy but inspiring days. \nDay 1 Highlights: \n\nThe Importance of Training: Discover why training is crucial for success.\nSession Setup: Learn how to set up effective training sessions.\nOnboarding Excellence: Provide new employees with the best start.\nPractical Skills: Master vacuuming\, mopping\, dusting\, and bathroom cleaning.\nSkill Practice: Reinforce learning through practical exercises.\nFeedback Techniques: Develop skills in giving constructive feedback.\nTeamwork: How to work effectively in pairs for optimal results.\n\nDay 2 Highlights: \n\nAdvanced Techniques: Explore detailed cleaning for kitchens and in-depth areas.\nSmooth Operations: Organise trainees for seamless cleaning sessions.\nProfessional Representation: Enhance customer service skills to represent your company.\nBusiness Application: Apply your learnings directly to your business for immediate impact.\n\nSecure your spot today and turn your training into a powerful asset for your business! \nThis training will take place at a stunning AirBnB property\, complete with cinema room! The cost of the two day workshop is £400\, with an additional cost of £100 for accommodation in a private room\, or £75 for a shared room for up to 3 nights. Breakfast and lunch included. PLEASE NOTE the two shared rooms contain at least 2 double beds so you can book with a cleaning friend without worrying you’ll be stuck in a bunk bed! \nCome and stay\, learn and network with other cleaning business owners and fast track your training using tried and tested techniques! Places are very limited so book now to avoid disappointment!
URL:https://dcbn.org.uk/event/train-the-trainer-manchester/
LOCATION:Ashton under Lyne
CATEGORIES:Training Workshops
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/02/airbnb-manchester.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250528T190000
DTEND;TZID=Europe/London:20250528T200000
DTSTAMP:20250511T090253Z
CREATED:20250102T163212Z
LAST-MODIFIED:20250511T090253Z
UID:18527-1748458800-1748462400@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - Job Descriptions that will Attract the Best Candidates
DESCRIPTION:Struggling to attract quality cleaners? Your job description might be the problem! Join us for this members only live and interactive online masterclass to learn how to craft compelling job ads that draw in top people in your local area. \nKey Points we will cover:\n• Appealing to the Right Candidates\n• Clear and Specific Requirements\n• Showcasing Your Company Culture\n• Where to Post\n• Call to Action \nAt the end of this masterclass\, you will have a job description template ready to attract the best cleaners to your business! \nThis masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls! \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-job-descriptions-that-will-attract-the-best-candidates/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/10.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250507T190000
DTEND;TZID=Europe/London:20250507T200000
DTSTAMP:20250131T153734Z
CREATED:20250102T162730Z
LAST-MODIFIED:20250131T153734Z
UID:18525-1746644400-1746648000@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - How to get more Reviews and Testimonials
DESCRIPTION:Did you know that glowing client reviews can drive more business than any ad campaign? \nClient reviews are the secret to growing your cleaning business – and in this members only online masterclass\, you’ll learn how to consistently gather positive feedback\, handle negative reviews\, and use testimonials to boost your business. \nWhat we’ll cover:\n• The best times to ask for reviews\n• How to craft the perfect request to get more responses\n• Turning reviews into powerful marketing tools \nThis masterclass will be recorded\, broadcast into our members only facebook group and also added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls! \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-how-to-get-more-reviews-and-testimonials/
LOCATION:Facebook Group Broadcast
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/9-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250502T130000
DTEND;TZID=Europe/London:20250502T160000
DTSTAMP:20250425T140856Z
CREATED:20250425T140856Z
LAST-MODIFIED:20250425T140856Z
UID:18813-1746190800-1746201600@dcbn.org.uk
SUMMARY:DCBN Meetup - Portsmouth
DESCRIPTION:Join DCBN Director Diane and your fellow local cleaning business owners for lunch/coffee and a catch up\, talking all things cleaning and sharing tips and ideas. The real strength of the DCBN is our community so this is your chance to be part of the best cleaning community out there. Members and non members welcome! Simply book in here to be added to the guest list and we’ll then add you to the private Whatsapp Group just for this meetup run by Diane so she can keep you posted on location\, etc. \nFriday 2nd May\, 1pm to 4pm – venue TBC shortly\, but will be around Portsmouth/Havant area
URL:https://dcbn.org.uk/event/dcbn-meetup-portsmouth/
LOCATION:Portsmouth
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/04/PORTSMOUTH-MEETUP.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250430T183000
DTEND;TZID=Europe/London:20250430T203000
DTSTAMP:20250325T153807Z
CREATED:20250325T151942Z
LAST-MODIFIED:20250325T153807Z
UID:18698-1746037800-1746045000@dcbn.org.uk
SUMMARY:DCBN FREE MARKETING MASTERCLASS
DESCRIPTION:Join us for a live and interactive online masterclass on all things marketing! \nThis is open to members AND non members and we’ll be sharing 2 hours of jam packed content on all the best free and low cost marketing strategies to use for your cleaning business. From social media to flyering to getting found on google\, we’ll cover it all! \nRSVP to book your place as this will be fully booked!
URL:https://dcbn.org.uk/event/dcbn-free-marketing-masterclass/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2024/06/free-marketing-masterclass.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250407
DTEND;VALUE=DATE:20250412
DTSTAMP:20250325T152617Z
CREATED:20250325T152617Z
LAST-MODIFIED:20250325T152617Z
UID:18702-1743984000-1744415999@dcbn.org.uk
SUMMARY:DCBN FREE 5 DAY MARKETING CHALLENGE 2025
DESCRIPTION:Struggling to Market Your Cleaning Business? \n\n\n\nFinding clients\, standing out in a competitive market and keeping work consistent can feel like a constant uphill battle. \n\n\n\nThat’s why we’re inviting you to join the FREE DCBN 5 Day Marketing Challenge! \n\n\n\nStarting Monday 7th April\, we’ll guide you through 5 days of practical tips\, expert support\, and marketing strategies tailored specifically for cleaning business owners. It’s designed to fit into your busy schedule and help you attract the clients you deserve. \n\n\n\nJoin our Challenge Facebook group on the link below and get ready to take the first step towards growing your business!\n\n\n\nhttps://www.facebook.com/groups/dcbn5daymarketingchallenge
URL:https://dcbn.org.uk/event/dcbn-free-5-day-marketing-challenge-2025/
LOCATION:Facebook Group
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/03/5-day-challenge-image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250326T190000
DTEND;TZID=Europe/London:20250326T200000
DTSTAMP:20250131T154315Z
CREATED:20250102T160147Z
LAST-MODIFIED:20250131T154315Z
UID:18512-1743015600-1743019200@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - Keep them coming back!
DESCRIPTION:Client Retention Strategies for Long Term Success \nWinning clients is one thing – keeping them is another! This live and interactive online masterclass will teach you how to build lasting client relationships that keep your schedule full and your income steady. Learn the secrets to exceptional service\, effective communication\, and simple loyalty strategies that make clients stick around. \n• Building Relationships: Small touches that show clients they are valued.\n• Surprise and Delight: Sending occasional thank-you notes or small gifts.\n• Consistency and Quality: Delivering high-quality service every time.\n• Regular Communication: Monthly newsletters\, check-ins\, and satisfaction surveys. \nThis masterclass will be recorded and added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-keep-them-coming-back/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/6-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250312T190000
DTEND;TZID=Europe/London:20250312T200000
DTSTAMP:20250313T135141Z
CREATED:20250102T161017Z
LAST-MODIFIED:20250313T135141Z
UID:18515-1741806000-1741809600@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - Instagram for Cleaners - Turn Likes into Bookings!
DESCRIPTION:Instagram isn’t just for selfies – it’s a powerful tool to attract local clients and showcase your cleaning services. In this members only online masterclass\, you’ll learn how to optimise your profile\, create content that drives engagement\, and turn followers into paying clients.  We will cover: \n• Setting Up a Professional Profile\n• Content That Converts\n• Stories and Reels for Engagement\n• Hashtags and Local Targeting\n• Building Community\n• Turning Followers into Clients \nThis masterclass will be recorded\, broadcast into our members only facebook group and also added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls! \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-instagram-for-cleaners-turn-likes-into-bookings/
LOCATION:Facebook Group Broadcast
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/insta.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250226T190000
DTEND;TZID=Europe/London:20250226T200000
DTSTAMP:20250313T134845Z
CREATED:20250102T161639Z
LAST-MODIFIED:20250313T134845Z
UID:18519-1740596400-1740600000@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - LinkedIn Masterclass
DESCRIPTION:Boost your commercial cleaning business with powerful online networking! \nLinkedIn is the gateway to commercial clients – if you know how to use it! This members only online masterclass will teach you how to build connections\, create compelling content\, and secure contracts with decision-makers in your area. \nKey Points:\n• Optimising Your LinkedIn Profile: Crafting a headline\, summary\, and services section that speaks directly to commercial clients.\n• Creating a Business Page: How to set up and manage a LinkedIn business page for your cleaning company.\n• Networking with Decision-Makers: How to connect with facility managers\, landlords\, and businesses in need of commercial cleaning.\n• Content for Authority: Posting thought leadership content\, client case studies\, and industry insights to position yourself as an expert.\n• LinkedIn Messaging and Outreach: How to write effective outreach messages that lead to meetings and proposals.\n• Recommendations and Referrals: Building trust through LinkedIn recommendations and leveraging existing clients for referrals. \nThis masterclass will be recorded and broadcast into our members only Facebook group and also added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-linkedin-masterclass/
LOCATION:Facebook Group Broadcast
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/4-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250212T190000
DTEND;TZID=Europe/London:20250212T200000
DTSTAMP:20250131T154722Z
CREATED:20250102T155816Z
LAST-MODIFIED:20250131T154722Z
UID:18510-1739386800-1739390400@dcbn.org.uk
SUMMARY:DCBN MASTERCLASS - Building a Rockstar Cleaning Team!
DESCRIPTION:A strong\, motivated team is the foundation of every successful cleaning business – and it all starts with company culture. In this live and interactive online masterclass\, you’ll learn how to create a positive\, supportive workplace that attracts and retains top people. \nDiscover how to hire for cultural fit\, foster team loyalty\, and build an environment where cleaners feel valued and driven to succeed. \n\nWhy attitude and values matter more than skills\, and how to spot candidates who align with your company’s ethos.\nPractical ways to establish a supportive\, inclusive environment that makes cleaners feel valued and motivated.\nHow to clearly express the mission of your business and ensure every team member feels connected to the bigger picture.\nThe role of regular praise\, incentives\, and team bonding activities in boosting morale and retention.\nBuilding trust by addressing concerns fairly\, fostering open communication\, and creating a feedback-driven environment.\nEncouraging team input on processes and policies to foster a sense of ownership and loyalty.\n\nThis online live masterclass will help you learn the skills you need to build a high-performing\, loyal cleaning team by prioritising company culture and creating a workplace where staff feel respected\, supported\, and part of a shared mission. \nThis masterclass will be recorded\, broadcast into our members only facebook group and also added to our vast online training library for our members to access any time. If you’re not a member yet you can join here and will gain instant access to all our member benefits\, including the live masterclasses\, training library\, supplier discounts\, documents library and 121 mentoring calls!\n \nwww.dcbn.org.uk/join-us
URL:https://dcbn.org.uk/event/dcbn-masterclass-building-a-rockstar-cleaning-team/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2025/01/rock.png
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END:VCALENDAR