BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//DCBN - ECPv6.17.5.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://dcbn.org.uk
X-WR-CALDESC:Events for DCBN
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261014T130000
DTEND;TZID=Europe/London:20261014T133000
DTSTAMP:20260618T104520Z
CREATED:20260618T104520Z
LAST-MODIFIED:20260618T104520Z
UID:20209-1791982800-1791984600@dcbn.org.uk
SUMMARY:Mini Mastermind - Clients adding extras
DESCRIPTION:Many cleaning business owners deal with clients who casually add extra tasks and expect them to fit it into the same time. It might be windows\, ovens\, extra rooms\, laundry\, tidying or “just a quick extra job” that isn’t really quick at all. \nIn this live members mastermind\, we’ll discuss how to handle extra requests in a way that feels clear and professional. We’ll share ideas for wording\, pricing\, setting expectations and protecting your team’s time without damaging the client relationship. \nDCBN membership helps you handle awkward client situations professionally\, with wording\, templates\, policies and support to protect your time and your business!
URL:https://dcbn.org.uk/event/mini-mastermind-clients-adding-extras/
LOCATION:Zoom Online Meeting
ATTACH;FMTTYPE=image/png:https://dcbn.org.uk/wp-content/uploads/2026/06/clients-adding-extras.png
END:VEVENT
END:VCALENDAR